Create an environment that is consistent with the company's values and objectives.
Organize daily work schedule to maintain optimal patient care.
Understand appropriate state Practice Act and adhere to the laws which govern how Physical Therapy Assistants may practice.
Review Company's Policy & Procedures Manual on (not less than) a yearly basis and adhere to the policies and procedures set forth.
Complete Occupational Safety and Health Administration (OSHA) training on a yearly basis and adhere to standards set forth in OSHA standards and other governmental regulations.
Treat patients as recommended by the evaluating and supervising Physical Therapist(s).
Maintain ongoing documentation in which goals, progress toward functional goals, and medical necessity are clearly stated.
Complete all required documentation (daily notes, charge tickets, etc.) legibly, appropriately and in a timely fashion in order to meet facility, physician and payor deadlines.
Maintain open and respectful communication with co-workers, physicians, patients, family members, and third party payors at all times.
Attend monthly center meetings to resolve operating issues and attend clinical in-services.
Act as a role model and as a resource for peers.
Research unfamiliar diagnoses, procedures, and requests as opportunities to provide needed learning experience.
Utilize time efficiently and effectively to meet productivity requirements of the facility.
Maintain current awareness of general changes in the health care and specific issues affecting the practice of physical therapy.
Assist in general maintenance duties around the center, to ensure center is clean and professional looking.
Assist in customer service responsibilities including phone answering, patient registration, scheduling, and other general receptionist duties as necessary.
Performs other duties or special projects as assigned.
Competencies
Ability to provide excellent customer service in a fast-paced environment.
Ability to maintain patient confidentiality.
Ability to establish and maintain effective working relationships with patients, co-workers and the public.
Ability to be objective.
Ability to multi-task.
Ability to anticipate organizational and departmental needs.
Ability to delegate tasks.
Ability to identify and resolve problems.
Excellent written verbal and presentation communication skills
Ability to extract data from conversations and documents.
Working knowledge of basic office procedures and work flow with in a medical practice.
Excellent organizational skills.
Ability to use a variety of office equipment.
Working knowledge of computer databases.
Required Credentials
Associate of Science Degree, Physical Therapy Assistant.
Physical Therapy Assistant license required.
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