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Medical Assistant - Mays and Schnapp

Medical Assistant - Mays and Schnapp

Resolve Pain SolutionsMemphis, TN, US
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Job Description

Job Description

Position Overview

The Medical Assistant at our Pain Management Clinic and Surgery Procedure Center is a key member of our healthcare team, providing clinical support to ensure the efficient operation of the clinic and the delivery of exceptional patient care. This position requires a blend of technical expertise, compassionate patient interaction, and effective collaboration with healthcare professionals.

Core Competencies and Performance Expectations

  • Mission-Driven : Uphold and embody the clinic’s mission, vision, and core values.
  • Professional Excellence : Display outstanding communication, professionalism, and organizational skills.
  • Clinical Expertise : Maintain proficiency in relevant medical competencies, adhering to high standards of patient care.
  • Critical Thinking : Exhibit strong problem-solving, decision-making, and critical thinking capabilities.

Minimum Qualifications

Education :

  • Graduate of an accredited Medical Assistant program.
  • Experience :

  • A minimum of one year of experience in a clinical or physician’s office setting is preferred.
  • Candidates with six months of clinical experience will also be considered.
  • Skills :

  • Strong interpersonal communication (verbal and written) and relationship-building abilities.
  • Ability to remain calm and professional in high-pressure situations.
  • Knowledge :

  • In-depth understanding of nursing competencies and familiarity with clinic policies and procedures.
  • Proficiency in managing clinical and administrative tasks.
  • Physical Requirements :

  • Ability to perform moderate physical activities, including intermittent exertion, as required for clinical tasks.
  • Key Responsibilities

  • Provide compassionate, patient-centered care by engaging with patients professionally and empathetically.
  • Collaborate with clinical and administrative team members to foster a respectful and supportive work environment.
  • Maintain and update patient records while effectively managing physicians’ schedules.
  • Assist healthcare providers with examinations, treatments, and medical procedures, ensuring all supplies and equipment are prepared and readily available.
  • Communicate test results and provide clear instructions on aftercare procedures to patients.
  • Manage appointment scheduling and triage patient inquiries in a timely and professional manner.
  • Collect and document urine drug screens in accordance with clinic protocols.
  • Ensure compliance with all safety, regulatory, and organizational policies and procedures.
  • Additional Requirements

  • Team Collaboration : Consistently demonstrate courtesy and respect in interactions with patients, staff, and external stakeholders.
  • Customer Service : Deliver a positive patient experience aligned with the clinic’s philosophy of care.
  • Adaptability : Show flexibility and the ability to adapt to the changing needs of the clinic and patients.
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