Construction Coordinator

ServproAugusta, GA, US

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Join SERVPRO of Augusta as a Job File Coordinator

Do you love helping people through difficult situations? Then, don't miss your chance to join SERVPRO of Augusta as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!

We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO of Augusta employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Monitor job file status
Monitor job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination
Perform job file backup
Maintain internal and external communications
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Complete job file audit process
Perform job close-out
Assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience

Experience with writing estimates, job file processes, and quality assurance a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate and proprietary software

Minimum of HSD / GED preferred

Ability to successfully complete a background check subject to applicable law

Hours

40 hours / week, flexible to work overtime when required. Vary between 7 a.m. and 7 p.m.

Compensation : $15.00 - $19.00 per hour

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Construction Coordinator • Augusta, GA, US