COMMUNICATIONS OPERATOR

Job Description and Duties

Applications will be processed in rounds with the following cut-off dates :

• May 9, 2025
• June 10, 2025
• July 10, 2025
• August 11, 2025
• September 10, 2025
• October 10, 2025
• November 5, 2025
• December 8, 2025

Please Note : Due to postal service delays, electronic submission of application is recommended.

Please see the Duty Statement link, found in the Additional Documents section, for more information.

You will find additional information about the job in the Duty Statement.

Working Conditions

Short and long-term travel for meetings, training, or emergency assignments may be required. May be required to work various shifts and overtime including days, nights, weekends, and holidays. Will be required to successfully complete the CAL FIRE ECC Academy within 1 year of permanent hire. The incumbent must pass background and medical clearance prior to appointment. The incumbent must be absent of any medical condition which would preclude the safe and efficient performance of this classification. Persons unsuccessful in the required medical exam cannot be appointed.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code # : JC-456450

Position #(s) : 542-061-1670-VAR

Working Title :

Fire / EMS Dispatcher

Classification :

COMMUNICATIONS OPERATOR

$4,598.00 - $7,163.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions : Multiple

Work Location : Sacramento County

Telework : In Office

Job Type : Permanent, Full Time

Department Information

The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.

When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with CAL FIRE!

Special Requirements

All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.

1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

2. Possession of Minimum Qualifications will be verified prior to interview and / or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts / diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

The minimum qualifications can be found in the Communications Operator classification specifications.

TAU applicants are encouraged to apply.

What is TAU? TAU appointments to this classification are made under temporary authorization. In accordance with the California State Constitution, no person may serve in one or more positions under a temporary appointment longer than 9 months in 12 consecutive months. Therefore, all time served in temporary appointments (for example, CAL FIRE's Firefighter I) during the 12 consecutive month period will count towards this 9 month maximum. An employee gains no status or rights as a result of the TAU appointment and an employee who has had only a TAU appointment has no reinstatement eligibility. Persons who do not possess the minimum qualifications for the classification are ineligible for appointment as a TAU.

If you are offered and accept a TAU appointment, you will be required to take the next exam administered for this classification. If you do not apply to take the exam, score too low to be in a reachable rank, OR if you fail the test, your TAU appointment will be terminated within 48 hours of the exam results being released.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date : Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to :

Department of Forestry & Fire Protection

N / A

Attn : Classification and Hiring- Personnel Technician

P.O. Box 944246

Sacramento, CA 94244-2460

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at :

Department of Forestry & Fire Protection

N / A

Classification and Hiring - Personnel Technician

710 Riverpoint Court, Suite 250

West Sacramento, CA 95605

08 : 00 AM - 05 : 00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

Knowledge of and ability to effectively utilize IROC.

Knowledge of CAL FIRE hired equipment policies and procedures.

Knowledge of and ability to effectively utilize HEMS.

Ability to utilize various word processing, database, spreadsheet and / or graphic computer programs including, but not limited to : Microsoft Word, Microsoft Excel and Microsoft Outlook.

Ability to proofread written material and make necessary grammatical and spelling corrections prior to disseminating.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact :

Karen Sullivan

(916) 336-0982

Karen.Sullivan@fire.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact :

Reasonable Accommodation Coordinator

(916) 767-8359

ReasonableAccommodations@fire.ca.gov

California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

ADDITIONAL INFORMATION

Filing a job application "within the time" shall mean : applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or

or

For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed.

ADDITIONAL APPLICATION INSTRUCTIONS

A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement.

Please reference Job Control 456450 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission.

Candidate may be selected by Resume Review.

Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment.

Applicants are highly encouraged to complete a Recruitment Questionnaire, located at : https : / / www.surveymonkey.com / r / HLYSH8V

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.