Guest Room Attendant | Upper Arlington Homewood Suites

Homewood Suites By Hilton

Homewood Suites by Hilton features spacious suite rooms, complimentary hot breakfast, and an indoor pool. Homewood is in an ideal location just a short walk from The Ohio State University, across the street from many dining and shopping options, as well as nearby the Jerome Schottenstein Center, downtown Columbus, and local golf courses.

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top hospitality brands including independent locations as well. We provide a variety of services for investors, hotel owners, and brands-including hotel development, design and construction, e-commerce, and revenue management.

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English / Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.