Client Coordinator - Home Health (Temp-to-Hire)
Location : Carmel, IN
Employment Type : Full-Time | Temp-to-Hire
Pay Range : $22-24 / hour (Based on experience)
About the Opportunity
We are actively hiring a Client Coordinator for a leading home health care agency that is passionate about delivering high-quality, client-centered care. This temp-to-hire opportunity is ideal for someone who is organized, people-focused, and thrives in a fast-paced, healthcare environment. In this essential role, you'll be the backbone of our care coordination process, ensuring smooth communication and seamless care delivery for every client we serve.
Key Responsibilities
- Act as the primary liaison between clients, families, field staff, and internal departments
- Coordinate and manage daily and long-term schedules for caregivers using home health software such as ClearCare, AlayaCare, or CareSmart360
- Facilitate efficient onboarding and orientation of new clients, ensuring all documentation is complete and compliant with state and federal regulations
- Track and maintain up-to-date client care plans, caregiver certifications, and visit records
- Manage real-time shift changes, staff availability, and urgent care coverage needs with a proactive, solutions-first mindset
- Ensure high standards of customer service, communication, and professionalism with both internal and external stakeholders
- Assist with employee engagement, credentialing, and compliance tracking
- Collaborate with the clinical leadership team to ensure care quality, consistency, and client satisfaction
- Serve as a reliable point of contact for issue resolution and service updates, maintaining clear documentation and timely follow-up
Preferred Qualifications
Minimum of 2 years of experience in care coordination, healthcare scheduling, or home health administrationExperience with electronic medical record (EMR) platforms or home care management systemsExcellent organizational skills with the ability to multi-task and prioritize under pressureStrong interpersonal and verbal communication skillsDetail-oriented, responsive, and a strong team playerPassionate about delivering compassionate care and improving the lives of seniors and individuals with medical needsWhy Join Us?
Supportive team culture with ongoing training and mentorshipHigh potential for permanent hire based on performanceMeaningful work that makes a direct impact on patient careOpportunity to grow within the home health and healthcare staffing industry