Information Technology Manager

Information Technology Manager

Tessera is seeking a highly experienced and mission-driven IT Manager to lead and oversee all aspects of information technology operations supporting the Utilities Department and broader infrastructure at the United States Air Force Academy. This role is responsible for managing a multidisciplinary team of technicians and analysts who maintain SCADA, EMCS, fire alarm systems, and cybersecurity protocols. The IT Manager ensures operational excellence, regulatory compliance, and the secure stewardship of both Tessera-managed and government-owned assets.

Productivity, workplace safety, customer satisfaction, and team success depend on this leadership role. Success will be driven by Tessera's leadership competencies : Mission and Values, Safety Leadership, Operations Excellence, Customer Service, and Servant Leadership.

Core Leadership Responsibilities :

• Develop a strong understanding of AbilityOne and SourceAmerica programs.
• Uphold and embody Tessera's core values.
• Align team goals with Tessera's value proposition, ensuring highly engaged employees contribute to customer satisfaction.
• Identify and mitigate safety hazards on job sites through effective risk controls and utilize Activity Hazard Analysis (AHA).
• Conduct root cause analyses to promote a safe working environment and maintain adherence to Tessera's Accident Reporting process.
• Foster positive client interactions using effective interpersonal skills, demonstrating respect, empathy, and responsiveness.

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