Medical Receptionist

Job Description

Job Description

Salinas Valley Health Clinics

SUMMARY

Under the direct supervision of the Clinic Manager, the person in the position of Medical Receptionist is an important participant in patient satisfaction / patient experience. The Medical Receptionist must provide excellent customer service skills and meet the communication needs of the patients, office staff and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes but not limited to the following :

• Greets and checks in patients using the electronic medical record (EMR) system.

Obtains and verifies patient demographics and insurance and enters into EMR.

Provides information to patients regarding unpaid balances.

Perform patient calls as requested by Office Manager, Supervisor or Physician.

EDUCATION and / or EXPERIENCE

The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least three months (preferably six months) related experience ( e.g ., health care setting, customer service, etc .) and / or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S / he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers’ Compensation and self-paying patients, etc .

PREFERRED

Bilingual may be required at certain clinics or during certain shifts.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KNOWLEDGE

The jobholder must demonstrate current competencies applicable to the job position.

CONDITION OF EMPLOYMENT :

Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.

Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners / Salinas Valley Health Clinics will not sponsor applicants for work visas.

The range displayed on this job posting reflects the target for new hire salaries for this position.