Salesforce Administrator

Organizational Background

The Wildlife Conservation Network (WCN) is a rapidly growing leader in wildlife conservation. WCN’s mission is to protect endangered wildlife by supporting conservationists who ensure wildlife and people coexist and thrive. WCN uses its collaborative, entrepreneurial, innovative, and philanthropically generous approach to wildlife conservation to reverse crises facing threatened species. In support of WCN’s mission to protect endangered wildlife by supporting conservationists who ensure people and wildlife coexist and thrive, WCN gives conservation leaders access to donors and a range of resources and tools they need to be successful.

WCN’s dedicated and diverse team values the people and relationships behind conservation as much as the science and strategy to save wildlife. We are looking for an experienced, collaborative professional with a Salesforce systems background who can apply their skills, creativity, and passion to wildlife conservation.

We support our work with a strong infrastructure that includes a modern CRM (Salesforce), digital fundraising tools, and interconnected systems. We're seeking a Salesforce Administrator who will ensure our technology ecosystem is robust, integrated, and secure—so our team can focus on impact.

Position Summary

The Salesforce Administrator is responsible for the day-to-day management, optimization, and integration of core technology platforms, with a focus on Salesforce and related tools. The role supports both technical operations and strategic initiatives by ensuring data integrity, process automation, and seamless flow of information between systems. This position will also lead the implementation of tools and best practices in order to analyze donor data in order to produce meaningful reports and trend analysis.

This is an ideal opportunity for a detail-oriented, systems-savvy professional who thrives in a mission-driven, collaborative environment.

Key Responsibilities

Systems Integration & API Management

• Develop, and maintain integrations between Salesforce and third-party platforms (e.g., Springboard / Classy, FreeWill, Hubspot, Sage Intacct, FormAssembly, etc.)
• Research, vet and implement new tools for event management, document generation / e-signature, backup and restore, OFAC checking, etc.
• Evaluate current online donation platform (Springboard) as compared with Classy or other applications and coordinate the implementation of improvements to our online donation platform
• Configure and troubleshoot middleware or API connections (e.g., Zapier, Apsona, DataBlend, or custom scripts)
• Assist with data syncing, ETL processes, and error resolution
• Document integration workflows and maintain version control

Salesforce Administration

Cross-Team Support & Training

Qualifications

Required

Preferred

Compensation and benefits :

Compensation is expected to be in the $90,000 - $100,000 range based on qualifications and experience. In addition, benefits include : medical, dental, vision insurance contributions, chiropractic / acupuncture, basic life insurance, AD&D, Health FSA and Dependent care (pre-tax payroll dollars), a retirement plan where WCN matches 100% of employee’s contribution up to 6% of employee’s salary, 11 paid holidays with 1 paid floating holiday, 15 days of paid vacation in the first year (+1 day per year worked), paid sick leave, and an employee discount program.

WCN’s Non-Discrimination Policy : WCN is committed to the principles of being an equal opportunity employer (EOE). WCN’s organizational policies, practices, programs, activities and decisions regarding employment are not based on a person’s race, color, sex, age, sexual orientation, gender identity, religion, national origin, disability, veteran status, parental status, housing status, or other protected status, in accordance with applicable law. Black, Indigenous, people of color, women, individuals identifying with the LGBTQIA+ community, or members of other underrepresented groups in the conservation sector are strongly encouraged to apply.