Sales Support Specialist (Vancouver)

About the Company

The Sales Support Specialist plays a critical role in assisting the sales team to achieve revenue goals by providing administrative, operational, and customer support. This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience.

About the Role

This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience.

Responsibilities

• Sales Operations Support
• Prepare and process sales orders, quotes, and invoices accurately.
• Maintain CRM systems with up-to-date client and deal information.
• Track and report on sales metrics and pipeline status.
• Customer Interaction
• Respond to client inquiries promptly and professionally.
• Assist with resolving order issues, delivery schedules, and product availability.
• Administrative Tasks
• Coordinate meetings, presentations, and follow-ups for the sales team.
• Manage documentation related to contracts, pricing, and compliance.
• Cross-Functional Collaboration
• Work closely with marketing, finance, and logistics teams to ensure seamless execution of sales activities.
• Support onboarding of new clients and ensure smooth handoff to account management.

Qualifications

Required Skills

Preferred Skills

Pay range and compensation package

Competitive salary and performance incentives. Health, dental, and vision insurance. Professional development opportunities.

Equal Opportunity Statement

We are committed to diversity and inclusivity.