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Application Architect, Engineering, and Support Manager
Application Architect, Engineering, and Support ManagerInsideHigherEd • Columbia, South Carolina, United States
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Application Architect, Engineering, and Support Manager

Application Architect, Engineering, and Support Manager

InsideHigherEd • Columbia, South Carolina, United States
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Logo : Posting Number :

STA00935PO25

Job Family :

Information Technology

Job Function :

IT Business Systems Analysis

USC Market Title :

IT Business Systems Analysis Director

Link to USC Market Title :

https : / / uscjobs.sc.edu / titles / 183932

Job Level : M4 - Managerial

Business Title (Internal Title) :

Application Architect, Engineering, and Support Manager

Campus : Columbia

Work County : Richland

College / Division :

Division of Information Technology

Department :

IT Enterprise Applications

State Pay Band : 10

Approved Starting Salary :

$116,104

Advertised Salary Range :

$116,104 - Salary is commensurate with experience

Location of Vacancy :

Columbia, SC (on-site)

Part / Full Time : Full Time

Hours per Week : 37.5

Work Schedule :

  • Standard working schedule : Monday – Friday 8 : 30am – 5 : 00pm, with 1 hour for lunch.
  • Must be willing to work a flexible schedule to meet the needs of the Division of IT.

Basis : 12 months

Job Search Category :

Information Technology

About University of South Carolina :

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement :

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Advertised Job Summary :

Lead the technology that powers innovation at the University of South Carolina. The Application Architect, Engineering & Support Manager provides strategic and operational leadership for the university’s enterprise application infrastructure. This position leads a team of engineers responsible for designing, integrating, and supporting the applications that keep our institution running securely and efficiently.As a leader within the Division of Information Technology (DoIT) , you’ll ensure the reliability, scalability, and performance of our enterprise systems while driving innovation, modernization, and exceptional service delivery. You’ll also manage the Application Support Manager and work closely with IT leadership to align application strategies with the university’s mission and goals.

What You’ll Do

  • Lead a team of Application Engineers and the Application Support Manager , fostering collaboration and technical excellence.
  • Oversee the design, integration, and support of enterprise applications and infrastructure.
  • Ensure system reliability, scalability, performance, and security across cloud and on-prem environments.
  • Drive modernization initiatives , including containerization, automation, and cloud adoption.
  • Support and maintain ERP systems (e.g., Banner, PeopleSoft, Oracle Identity Manager) and middleware platforms (e.g., Tomcat, WebLogic).
  • Manage system architecture, performance monitoring, and lifecycle maintenance.
  • Partner with cross-functional teams to streamline processes and improve service delivery.
  • Provide strategic direction for application engineering standards, documentation, and governance .
  • What You Bring

  • Bachelor’s degree in a job-related field.
  • 5+ years of relevant technical experience.
  • Equivalent combinations of education, certification, and professional experience may be considered.
  • Preferred Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline.
  • 5+ years of technical engineering experience and 1–3 years of leadership experience.
  • Experience with cloud infrastructure , containerization , and application performance monitoring .
  • Knowledge, Skills & Abilities

  • Expertise in system architecture, design, and maintenance across enterprise-scale environments.
  • Proficiency with ERP systems , middleware , and enterprise infrastructure (Linux, Windows).
  • Skilled in programming and scripting languages (Python, PowerShell, Bash, Java, PHP).
  • Strong understanding of application integration technologies (RESTful APIs, SOAP, Kafka, RabbitMQ, ETL tools).
  • Knowledge of network infrastructure (TCP / IP, DNS, VPNs, load balancing, firewall management).
  • Familiarity with IAM technologies (Active Directory, LDAP, SAML, OAuth, SSO).
  • Excellent analytical, communication, and documentation skills.
  • Proven ability to collaborate across teams and bridge technical and business priorities.
  • Experience managing multiple projects and driving continuous improvement initiatives.
  • Why Join USC?

    At the University of South Carolina, you’ll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience.

    Job Related Minimum Required Education and Experience :

  • Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and / or experience.
  • Preferred Qualifications :

  • Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred) and 5+ years of experience in technical engineering.
  • 1-3 years’ experience in leading and / or guiding a team.
  • Knowledge / Skills / Abilities :

  • Experience with system architecture, design, maintenance, and performance monitoring, including cloud-based infrastructure and containerization technologies.
  • Proficiency in the administration and support of ERP systems (e.g., Banner, PeopleSoft, Oracle Identity Manager), middleware platforms (e.g., Tomcat, WebLogic), and enterprise infrastructure and operating systems (e.g., Linux, Windows).
  • Proficiency in multiple programming and scripting languages, such as Python, PowerShell, Bash, Java, and PHP.
  • Strong understanding of application integration technologies, including RESTful APIs, SOAP, message queues (e.g., Kafka, RabbitMQ), and ETL tools.
  • Comprehensive understanding of network infrastructure, including TCP / IP, DNS, VPNs, load balancing, and firewall configuration and management.
  • Ability to collaborate across departments and contribute to process improvement and efficiency initiatives that support sustainable technical solutions.
  • Solid understanding of identity and access management (IAM) technologies, including Active Directory, LDAP, SAML, OAuth, and Single Sign-On (SSO) solutions.
  • Excellent analytical, communication, and documentation skills, with the ability to bridge technical and business perspectives effectively.
  • Job Duty : Managerial

    applying sound management practices in accordance with university policies and procedures. Ensure effective customer support and service delivery through clear communication, goal alignment, and performance monitoring. Complete EPMS evaluations accurately and on time, providing constructive feedback to support employee performance, professional growth, and skills development.

    Essential Function : Yes

    Percentage of Time : 25

    Job Duty : Managerial

    Support and maintain the university’s application infrastructure across development, user acceptance testing, and production environments. Design, develop, and implement scalable and reliable solutions to support enterprise systems and services. Oversee the integration of new and existing applications within the university’s technology ecosystem, ensuring interoperability, security, and high performance. Collaborate with stakeholders to understand business needs and translate them into effective, sustainable technical solutions.

    Essential Function : Yes

    Percentage of Time : 25

    Job Duty : Managerial

    Monitor system performance, perform upgrades, troubleshoot issues and implement proactive improvements and solutions. Collaborate with infrastructure, security and operations team to ensure systems availability and performance.

    Essential Function : Yes

    Percentage of Time : 25

    Job Duty : Managerial

    Engages in proactive problem-solving and root-cause analysis across the application platform, collaborating with engineers, administrators, and stakeholders to identify issues, implement corrective actions, and prevent recurrence. Drives continuous improvement in system reliability, performance, and user experience through data-driven analysis and process optimization.

    Essential Function : Yes

    Percentage of Time : 25

    Job Duty : Managerial

    Develop and maintain documentation, architecture diagrams, and standard operating processes and procedures.

    Essential Function : Yes

    Percentage of Time : 25

    Job Duty : Managerial

    Facilitate clear and effective written and verbal communication among leadership, internal teams, and vendors to ensure transparency, alignment, and collaboration across all stakeholders.

    Essential Function : Yes

    Percentage of Time : 25

    Safety Sensitive or Security Sensitive :

    No

    Hazardous weather category :

    Non-Essential

    Number of Vacancies :

    Job Open Date :

    11 / 26 / 2025

    Job Close Date : 01 / 10 / 2026

    Open Until Filled : No

    Special Instructions to Applicant :

    Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by January 10, 2025 The University of South Carolina offers a valuable benefits package including but not limited to :

  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities
  • Click here to learn more about why you should work at USC.

    Quicklink for Posting :

    https : / / uscjobs.sc.edu / postings / 198131

    EEO Statement :

    The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV / AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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    Application Architect • Columbia, South Carolina, United States

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