Network Support / VOIP Technician
TalascendGreat Neck, New York, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description1- 3+ years experience working with VOIP Call manager. 1-3+ years experience with Network and wireless equipment. 1-3+ years experience performing network cable pulls, network drops and fiber connectivity troubleshooting. 1-3+ years experience working with ISP, demarc, fiber, POTS and Fax line connections. Able to efficiently process individual tasks quickly and accurately with attention to detail. Ability to be honest and maintain strong moral principles with integrity. Ability to develop, maintain and drive standardized processes, procedures and work flows through the organization. Driven to constantly learn and adapt to new technologies and solutions. Advanced interpersonal skills in all interactions and communication with co-workers, vendors, faculty / Staff and Students. CCNA or VOIP certification. US Citizen
Talascend is currently seeking a Network Support / VOIP Technician for a W-2 contract located in Kings Point, New York.
RESPONSIBILITIES :
- Knowledge of Cisco call manager and Cisco Unity VM.
- Program and trouble shoot VOIP phone and telecom issues.
- Administer licensing and users on call Manager.
- Help manage physical connections coming in from ISP for demarc, fiber, POTS, Fax lines.
- Perform network cable pulls and install network drops.
- Work with the network team in resolving network, wireless and VoIP issues.
- Resolve trouble tickets with Help-Desk team with end to end resolution.
- Maintain and support tributary equipment belonging to USMMA.
- Basic physical layer troubleshooting for Network Switches and fiber connections.
- Support Wireless access points and WAP installations.
- Perform other duties that can arise in support of USMMA.
QUALIFICATIONS :
PREFERRED QUALIFICATIONS :
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Network Technician • Great Neck, New York, US