Scheduler

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job Summary :

We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will be responsible for efficiently coordinating and managing the scheduling and dispatching of resources, such as personnel, and equipment, to ensure smooth and timely operations. Your excellent communication skills and ability to handle stressful situations will be crucial in this role.

Responsibilities :

• Receive and prioritize incoming requests for services or assistance.
• Coordinate and schedule resources, personnel, and equipment, to fulfill customer needs and operational requirements.
• Dispatch resources to designated locations, ensuring timely arrival and adherence to schedules.
• Monitor and track the status of resources and provide updates to relevant parties.
• Communicate with drivers and field personnel to provide instructions, directions, and updates.
• Handle emergency situations by promptly assessing the situation, coordinating appropriate resources, and communicating with relevant parties.
• Maintain accurate records of dispatch activities, including logs, reports, and documentation.
• Collaborate with other departments and teams to ensure seamless coordination and effective resource allocation.
• Continuously monitor and evaluate dispatch processes to identify areas for improvement and implement appropriate solutions.
• Stay updated on industry regulations, best practices, and technological advancements related to dispatch operations.

Requirements :

• High school diploma or equivalent; additional education or training in logistics or related field is a plus.
• Proven experience as a dispatcher or in a similar role, preferably in a fast-paced and dynamic environment.
• Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Strong communication skills, both verbal and written, with the ability to effectively interact with diverse individuals and teams.
• Ability to remain calm and composed under pressure, with the capacity to make quick and sound decisions.
• Proficiency in using dispatch software, GPS systems, and other relevant tools.
• Familiarity with transportation regulations and industry standards.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• Strong problem-solving skills and attention to detail.
• Bilingual is a plus