Intake Coordinator

Metro Physical & Aquatic Therapy has an immediate opening for a full-time Intake Coordinator. Under the supervision of the homecare management team he or she will demonstrate a strong commitment to improving the quality of life for individuals in need of long-term care. This involves leveraging exceptional communication skills and drawing on extensive experience in healthcare coordination.

Days & Hours :  Monday-Friday 8 : 30AM-5 : 00PM

Essential Functions :

• Answer a high volume of calls
• Maintaining and providing excellent customer service at all times
• Processing all intakes including troubleshooting identifying and resolving problems as they arise.
• Setting up new / returning patient cases in EMR which includes obtaining new demographic information and all existing insurance information.
• Ensuring that all patients benefits are verified in a timely manner.
• Receives and processes incoming faxes promptly ensuring timely communication and documentation.
• Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtain Plans of Care updating the system accordingly.
• Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
• Maintains a safe clean and organized environment by complying with all procedures rules and regulations.
• Answers calls from physicians hospitals and patients demonstrating exemplary customer service skills.
• Performs other duties and assignments as required to support clinic operations and patient care

Qualifications : Requirements :

Additional Information :

What We Offer!

Remote Work : No

Employment Type : Full-time

Key Skills

Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

Experience : years

Vacancy : 1