Security Manager, South Coast Plaza

Security Manager

The Security Manager will support the Retail Director by leading, developing and supporting the security team members to meet and / or exceed the mission of the Global Protection Department; to promote and support the protection of the employees, clients, and assets of our company and to elevate the Tiffany store experience.

In partnership with the Regional Security Manager, this role supports all security related business needs within their store and / or a multi-location market to protect company assets, employees, and clients. The manager is a dynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone who could be called a mentor, a coach, and is the location(s) security subject matter expert. This role serves as ambassador and is responsible for the security team to provide a positive Tiffany experience from beginning to end. As a member of the retail management team, the role shares responsibility to ensure that the store achieves the highest levels of safety, profitability, and service.

Ensure Global Protection Standards are maintained.

• Manage and motivate the security team(s) to consistently focus on the main drivers of security culture such as MPS, door coverage, employee awareness training and safety.
• Partner with Operations and Regional Security to identify shrink reduction opportunities.
• Optimize security schedules to maximize coverage during peak hours, events, overnight coverage, facilities support etc. Partnering with Regional Security and Risk Management when necessary.
• Oversee the local Emergency Action Plan and including serving as the point person during an emergency.

Develop and maintain an external network of contacts to enhance the branch information network. (Examples include but not limited to, law enforcement, local external security, retail partners, vendors, first responders, etc.)

In close partnership with the Regional Security Manager, ensure the physical security systems and equipment are functioning to expectations.

Deepen the relationship with our clients to drive lifetime loyalty and overall spend

Project a professional and calm demeanor while dealing with clients and employees regardless of the situation.

Elevate and hire talent to ensure a winning team and create a best in class security organization.

Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent.

Oversee and participate as necessary in the security for client events and conveyances in your store and if you have multi store market responsibility, ensuring that security personnel and security measures are in place to maintain a safe, secure and successful event.

Facilitate event reporting requirements to internal partners, including Risk Management and the Regional Security Manager in a timely manner.

Prepare site plans including advance planning, security scheduling, merchandise conveyance planning with internal and external partners, etc. or other tasks as directed by the Regional Security Manager.

The hiring range for this position ranges from $70,795-$96,025. The rate of pay offered will be dependent upon candidates' relevant skills and experience