Facility Services Coordinator

Description

BGIS is currently seeking a Facility Services Coordinator to join the team in San JoseCA.

BGIS is a leading provider of integrated facility management project management energy & sustainability and real estate services. With a team of over 7000 globally we inspire better business performance by creating optimized client-focused environments. Join us to make an impact in a collaborative innovative workplace.

The Facility Services Coordinator handles daily customer communication administrative tasks and work coordination ensuring smooth delivery of services acting as a liaison between customers internal teams subcontracted vendors and local utilities to maintain positive relationships and meet account goals. The position provides support with tracking work orders planning and scheduling work activities in alignment with the client scope of work and manages data schedules meetings prepares reports and tracks progress with identified key performance indicators. The Facility ServicesCoordinator demonstrates BGIS values in communications with clients and other team members.

Key Duties and Responsibilities

Communication Focus

• Interact daily with clients via phone email and meetings to address inquiries provide updates and manage expectations.
• Contribute to consistent quality and timely delivery of services meeting or exceeding client expectations.
• Assist with coordinating planning tracking progress and ensuring timely completion of deliverables.
• Partner with internal teams leveraging subject matter expertise to ensure customer questions are answered in a timely and quality manner.
• Follow standard operating procedures for customer complaint handling and escalate for advanced troubleshooting as needed.
• Maintain confidential client account information and other sensitive data. Conduct work in a professional manner.
• Contribute to the completion of other key initiatives as assigned.

Quality Assurance and Account Coordination

Quality Assurance and Account Coordination

Knowledge & Skills :

Physical Demands & Work Environment :

Visit to apply and learn more.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development work / life balance health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race color religion gender national origin age disability ancestry creed marital status sexual orientation or Veteran or military status genetic information or any other basis prohibited by local state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including but not limited to employment advancement assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGISwho the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

The salary range for this exempt position in the US is $25 / hr - $27 / hr.

A candidates salary offer is determined by various factors including but not limited to relevant work experience knowledge skills abilities education certifications licenses and location.

BGIS offers a comprehensive benefits package including medical dental vision prescription coverage health savings account flexible spending account (both healthcare and dependent) 401(k) with a Company match Paid Time Off paid company holidays short term and long-term disability life insurance employee assistance program tuition reimbursement paid parental leave gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

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Required Experience :

IC

Key Skills

Management,Mac Os,Clinical Data Management,Leadership,AC Maintenance,Financial Reporting

Employment Type : Full-Time

Experience : years

Vacancy : 1