Senior Manager Tax Indirect Tax Technology Platform Application Support East and Central

Location : Dallas Chicago Atlanta Cleveland

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Tax Indirect Tax Technology - Platform Application Support - Senior Manager

The Opportunity

We are seeking a highly skilled and hands-on Platform Application Support / Customer Success Senior Manager. This role is ideal for someone who thrives in high-pressure environments can quickly diagnose and resolve application-level issues and collaborates effectively across engineering and operations teams. You will play a pivotal role in ensuring platform stability and responsiveness by managing defect resolution and coordinating critical deployments.

Your key responsibilities

• Reproduce and resolve user-level defects in platform applications.
• Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
• Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
• Debug application issues to identify root causes and prevent recurrence.
• Act as a technical escalation point during high-pressure incidents.
• Maintain close alignment with engineering teams to ensure support readiness and release quality.
• Deliver high-quality work within expected timeframes and on budget.
• Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Work with various stakeholders to understand the business challenges and provide workarounds in case of challenges.

Skills and Attributes

To qualify for this role you must have

Ideally you will also have

What we look for

What we offer you

At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

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Required Experience :

Senior Manager

Key Skills

Tax Experience,Accounting Software,GAAP,QuickBooks,Accounting,Sage,Account Reconciliation,Analysis Skills,Research Experience,SOX,Microsoft Excel,Financial Analysis

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 101700 - 294800