House Attendant

Overview

Opportunity : House Person

Clean and maintain public hotel areas according to established brand / hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor / Guest Service Agent Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHMs EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

Work Environment and Context

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

About Us

Centrally located on the San Francisco Peninsula in the Menlo Park Gateway Hotel Nia is redefining the expectation for high-end hospitality among Redwood City hotels in Silicon Valley.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.

To see other opportunities at this location click here.

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Employment Type : Full-Time

Experience : years

Vacancy : 1