Unicorn Nails - Nail Receptionist

Nail Receptionist

As our Nail Receptionist, you'll be the heartbeat of our salon, making every client feel like a VIP and ensuring everything runs smoothly. If you're ready to dive into the world of beauty and have a blast while doing it, this is the perfect gig for you! The Nail Receptionist is the first point of contact for clients at our nail salon. This role involves managing front desk operations, providing exceptional customer service, and supporting the nail technicians to ensure a pleasant and efficient experience for all clients.

Key Responsibilities :

Customer Service : Greet clients warmly upon arrival and provide information about services and pricing.

Appointment Management : Schedule and confirm appointments via phone, email, and in-person; manage the appointment book efficiently.

Payment Processing : Handle cash, credit, and debit transactions accurately; maintain a record of sales and payments.

Client Communication : Respond to client inquiries and resolve any issues or complaints promptly and professionally.

Salon Operations : Maintain a clean and organized reception area; assist in keeping salon supplies stocked and organized.

Promotions and Services : Inform clients about current promotions, services, and products offered at the salon.

Collaboration : Work closely with nail technicians and other staff to ensure a seamless client experience.