Patient Transfer Center Associate, Jackson Memorial Hospital, Full Time, 7am - 5 : 30pm

Patient Transfer Center Associate

Patient Transfer Center Associate coordinates the reporting, documentation and review of all incoming admissions and transfers to JMH.

Responsibilities :

• Documents and maintains manual / electronic logs of all incoming requests for transfer.
• Maintains constant line of communication with Transfer Center Clinical Care Coordinators regarding new transfers and bed assignments.
• Works closely with the Transfer Center Clinical Care Coordinator to initiate and arrange for patient bed assignment according to policies governing specialties, services and requested accommodations.
• Performs various fact-finding tasks upon presentation of transfer and collects and verifies necessary financial and or third party information in order to determine credit and collections eligibility.
• Obtains personal, credit and financial information during initial presentation of transfer process.
• Records and verifies that all financial information collected is accurate.
• Checks patient's status of each new transfer for residence status.
• Notifies the patient's insurance company in order to obtain payment authorization.
• Obtains prior authorization and or letters of guarantee.
• Communicates frequently with Transfer Center Patient Financial Specialist or Patient Financial Services regarding registration and financial clearance issues.
• Verifies readiness of assigned beds on the inpatient floors and critical care units.
• Provides administrative / clerical support to Transfer Center Clinical Care Coordinators (e.g., provide telephone service coverage; provide direction to external facilities regarding transfer request process, etc.).
• Assesses and determine administrative appropriateness of transfers as necessary.
• Keeps abreast of regulatory standards (e.g., EMTALA) that influence decisions about establishing transfer priorities.
• Maintains Transfer Center documentation, patient records and transfer logs as per departmental, regulatory, and organizational standards.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience :

Generally requires 0 to 3 years of related experience.

Education :

High School diploma is required.

Skill :

Credentials :

Medical Assistant, Paramedic or EMT certification preferred.