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Associate Research Director/Research Director (Tech/Financial Services)
Associate Research Director/Research Director (Tech/Financial Services)Reach3 Insights • Chicago, IL, United States
Associate Research Director / Research Director (Tech / Financial Services)

Associate Research Director / Research Director (Tech / Financial Services)

Reach3 Insights • Chicago, IL, United States
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Associate Research Director / Research Director (Tech / Financial Services)

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Reach3 Insights – Associate Research Director / Research Director (Tech / Financial Services)

Rival Group, comprised of Rival Technologies, Reach3 Insights and Angus Reid Group, is an award‑winning global insights firm on a mission to transform the insights industry through the power of AI‑accelerated, mobile messaging‑based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world's first, enterprise‑grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging‑based techniques to capture rich, in‑the‑moment qual / quant human insights at scale.

Reach3 is a full‑service research consultancy that develops scalable, conversational insight solutions for today's modern, agile enterprise. Featuring immersive, in‑the‑moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Angus Reid Group (ARG) is a full‑service market research and data services powerhouse. For decades, they've been at the forefront of innovation in the insights industry - helping organizations make better, faster, and smarter business decisions 💡.

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis.

Here is a link to a demo video that shows us in action.

But, why us for your next career move?

  • We're proud to have hub offices in Chicago, Vancouver, and Toronto, with team members working in a flexible hybrid and remote model. For this role, our priority is hiring candidates based in or near our Chicago. However, we have hubs in other Tech / Financial markets, such as NYC, Boston, San Francisco, and Portland.
  • We compensate fairly. We are committed to pay equity / fair pay practices and closing the gender salary gap. Our compensation package proudly includes :
  • In determining salary, Reach3 Insights considers many factors including the successful candidate's skillset and experience as well as internal equity. The salary range for this position is $110,000 to $150,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
  • We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space.
  • Profit Sharing Plan
  • 401k matching program.
  • Comprehensive paid time off that covers vacation, sick, and personal days.
  • Volunteer and Professional Days

Interested? Yeah. We thought you might be.

As an Associate Research Director / Research Director at Reach3, you will :

  • Be deeply engaged in all facets of daily business operation including :
  • Client relationship management,
  • Research execution & commitment fulfillment, and
  • Staff development.
  • Be responsible for helping to build, develop and lead a team of diverse market researchers.
  • Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including :
  • Solution architecture, methodological design & proposal development,
  • Operations process & project fulfillment,
  • Analysis & creative development of impactful deliverables,
  • Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
  • Actively develop and manage large strategic client relationships.
  • Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market.
  • Reach3's next Associate Research Director / Research Director, you will bring :

  • A strategic market researcher mindset; you are well‑versed in a broad array of both quantitative and qualitative methodologies and can readily apply these toward answering client business & research objectives.
  • Exceptional hands‑on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
  • Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
  • Strong written and verbal communication skills and the confidence to engage clients in methodological discussions and results read‑outs.
  • Passion to mentor junior colleagues and train the next generation of research practitioners.
  • Skill with technology and social media, as well as online market research methodologies and technology platforms.
  • An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
  • Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
  • A passion for unlocking the power of consumer insights to help drive agile decision making.
  • This may be the right opportunity for you if you have :

  • University or College degree.
  • 7 - 12 years of relevant, hands‑on work experience, preferably with a supplier side organization.
  • Background in Technology (Google experience is preferred) or Financial Services industries.
  • B2B research experience.
  • Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
  • Experience managing end‑to‑end market research projects, including :
  • Designing and developing questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
  • A strong track record of mentoring & managing junior researchers.
  • Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies / software.
  • Analytical / Logic and Reasoning orientation.
  • Strong numeric and problem‑solving orientation.
  • Strong detail orientation.
  • Strong client service orientation.
  • Apply Now!

    If you think you're a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in the US to be considered for this role. At Reach3, we value the unique qualities and experiences that each candidate brings to the table.

    We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

    Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time‑to‑time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

    No recruiters and no phone calls, please!

    We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

    Seniority level

  • Mid‑Senior level
  • Employment type

  • Full‑time
  • Job function

  • Research, Analyst, and Information Technology
  • Industries

  • Market Research
  • Other details

  • Referrals increase your chances of interviewing at Reach3 Insights by 2x.
  • Get notified about new Associate Research Director jobs in Chicago, IL.
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