Job Description
Job Description
Description : Description
In the role of Housekeeping Operations Specialist, you will be responsible for supporting the Facilities Department by performing maintenance and housekeeping related tasks within the Academy Mapleton Hill community (AMH).
Benefits
- Employee Medical, Dental and Vision Insurance
- 401(k) Matching
- Holiday Pay
- Paid Time Off
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Discretionary Annual Bonus
Responsibilities
Using a commercial carpet extractor in common spaces and residencesAssist with the routine and scheduled maintenance on equipmentAdheres to a schedule of regular cleaning and maintenanceFollows established preventative maintenance proceduresAssists with the installation and set-up of new equipmentEnsures compliance with safety regulations and industry standardsAttends training sessions to stay current on new equipment and maintenance techniquesResponsible for the cleanliness and maintenance of assigned residential and common areasAccountable for all aspects of cleaning including carpet care, dusting, vacuuming, mopping, and laundryFollows AMH protocols for cleaning inside residencesWorks with a team of housekeeping and maintenance staff to complete projects and tasksCommunicates with supervisor and other staff regarding equipment status and malfunctionsCollaborates with other departments to ensure smooth operation of facilityMaintains the organization and inventory of tools and suppliesFollows all health and safety protocols, including proper cleaning and disinfecting proceduresFollows the direction of the Housekeeping Manager and Facilities Director in implementing all applicable policies and procedures designed to safeguard the communityResponds to requests and concerns from residents, employees, and guestsMakes rounds (walking) to each floor of each building on a routine basisPerforms all job duties in a manner that demonstrates respect for all residents, employees, and guestsQualifications
Exceptional level of professionalism, adherence to rules of confidentiality and standards of customer serviceExcellent oral, written and interpersonal communication skillsAbility to build effective work relationships at all levels, influence behavior, and lead changeAn enthusiastic team playerHonesty, integrity, sense of humor, and pleasant demeanor – ability to stay calm under pressureEmpathy toward the elderly and to geriatric issues and challengesEducation and Experience
Two plus years of demonstrated housekeeping-related work experienceRequirements :