Strategic Account Manager

Your Role

Drive Expansion. Close Big Deals. Deliver Real Value. This is not a traditional renewals or customer success role. You'll be a critical quota-carrying sales contributor responsible for driving net revenue growth across Zip's most valuable Fortune 500 and Global 2000 customers (typically $7B+ in revenue). You'll work cross-functionally and partner closely with Customer Successbut you will own the growth number.

Deeply Strategic Partnership Navigate complex organizational structures and multi-stakeholder decision-making processes to drive enterprise-wide adoption and expansion.

Strategic Account Growth Collaborate with Customer Success teams to proactively monitor customer health, identify expansion opportunities, and develop account strategies to drive growth.

Product Evangelism Align Zip's solutions with customers' evolving business needs, providing both immediate impact and long-term vision for procurement transformation.

Executive-Level Negotiation Lead high-stakes renewal negotiations, maximizing contract value while strengthening customer relationships and delivering tangible business outcomes.

Thought Leadership & Influence Serve as a trusted procurement and finance transformation advisor, helping customers navigate change management and drive adoption.

Process Builder & Playbook Developer As a key member of the Strategic Account Management team, contribute to the development of strategic sales motions, best practices, and a high-performance culture.

You Will

Develop deep expertise in Zip's platform and how it integrates into large-scale enterprise procurement and finance ecosystems.

Become a market expertunderstanding procurement, finance, and legal functions within Fortune 500 companies and how they are evolving.

Leverage cutting-edge sales intelligence and engagement tools to drive executive-level engagement and complex deal cycles.

Adapt and thrive in a high-growth, fast-paced environment, shaping our strategic sales strategy alongside leadership.

Qualifications

5+ years of SaaS sales experience focused on large enterprise accounts ($7B+ revenue).

Experience selling into procurement, finance, risk and legal functions within Fortune 500 or Global 2000 organizations.

Proven ability to drive enterprise retention and expansion, managing complex, multi-threaded relationships.

Exceptional strategic account management skills with a track record of growing enterprise partnerships.

Expert negotiator with experience structuring large, multi-year contracts.

Highly self-driven and outcome-orientedable to operate at both a strategic and executional level.

Excellent communication and executive presencecomfortable engaging with C-suite and senior leaders.

Proficiency in enterprise sales tools (Salesforce, Gong, ZoomInfo, LinkedIn Sales Navigator, Outreach).

Passionate about building and scalingeager to shape the future of strategic account management at Zip.

If you're ready to drive impact at the highest levels of enterprise sales and help the world's largest companies transform procurement, we want to hear from you! The OTE range for this role is $290,000 - $350,000. The OTE for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we're committed to providing our employees with everything they need to do their best work.

Start-up equity

Full health, vision & dental coverage

Catered lunches & dinners for SF employees

Commuter benefit

Team building events & happy hours

Flexible PTO

Apple equipment plus home office budget

401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!