Agentic Experience Specialist

A company is looking for an Agentic Experience Specialist, specializing in user experience and AI interactions. Key Responsibilities Collaborate with customers to design AI-driven solutions that optimize workflows and enhance customer satisfaction Lead the design of conversational AI interfaces, ensuring they are intuitive and aligned with the brand's voice Analyze user feedback and conversational data to continuously improve the user experience and AI models Required Qualifications Deep understanding of conversation design principles and human-to-human communication Experience with conversational prototyping tools and familiarity with prompt engineering for Large Language Models Experience with Salesforce products, particularly Service Cloud and Einstein Strong writing and dialogue scripting abilities focused on clarity and brand alignment Ability to interpret conversation data and analytics to measure interface success