Assistant Manager

Job Title : WB Assistant Manager

Classification : Non-Exempt

Supervisor : Operations Partner

Managerially Responsible For : Team Members and Team Leaders

Position Overview (Role) :

As a Whataburger-Vibe Restaurants Assistant Manager, your main role is to ensure the ultimate customer experience by engaging and empowering every Team Member and Team Leader to achieve operational excellence. You are responsible for everything from cooking with fresh ingredients to ensuring the restaurant is clean and comfortable for every customer.

Essential Job Functions :

Deliver Shift Execution

• Own Shift Operations
• Open / Close Restaurant
• Working manager
• Completes daily checklists & leverages tools for high performing shifts
• Ensures SOPs are being followed
• Effect daily Labor cost, COGS and sales – portioning, waste, labor management
• Monitor daily cash management
• Handle guest interactions
• Leads culture, service model, & core values during each shift
• Drive speed of service and sense of urgency
• Responsible for safety and security during shift

2. Support team member development

3. Support Financial Performance

Accountabilities :

Responsibilities :

Carries out responsibilities in accordance with the organization’s policies and applicable laws. With input, support and approval from the General Manager or Upper Management, responsibilities include screening applicants, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications / Requirements :

Physical Demands :

Work Environment :

The working conditions can be a very fast paced environment at times, mostly indoor work, but may include some outdoor events where climate will vary from extreme heat in summer to freezing in winter. May work with hot, cold, and hazardous equipment as well as operate phones, computers, printers, and other office equipment. The noise level is moderate to loud. Hectic work environment with occasional periods of big workloads. May be required to work evenings, overnights, weekends and / or holidays.

DISCLAIMER :

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.