Account Management Specialist

Hybrid (Mon–Thurs in-office, Fridays remote) $22 / hr with room for growth Full-Time (Mon–Fri, 8am–5pm CST)

We're growing—and looking for passionate Account Management Specialists to join our team! If you believe in the power of continuing education and want to make a real difference by helping students succeed financially and academically, this could be your next great opportunity.

What You'll Do

As an Account Management Specialist, you'll play a key role in promoting student success by developing personalized financial plans and providing proactive account management. You'll assist students in understanding their financial options, maintaining their accounts, and achieving their educational goals.

Your day-to-day will include :

• Analyzing student financial situations and implementing individualized financial plans
• Managing a portfolio of student accounts, ensuring accuracy and timely payment
• Handling inbound / outbound calls and emails to support students with account inquiries
• Negotiating mutually beneficial payment arrangements in line with university policy
• Reducing delinquency rates and helping lower overall bad debt
• Maintaining up-to-date knowledge of institutional policies, Title IV, Military / Veterans Affairs, and related financial regulations
• Providing clear, compassionate financial advising to help students make informed decisions

What You'll Bring

Why You'll Love Working Here

We value our team members and offer :

Join us and be part of a team that helps students take charge of their futures—one financial plan at a time.