Automotive Service Writer

At Top Notch Auto / Midas Littleton We are an independent Locally owned location and not part of the Leeds west or Wenco group. Here we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience. We are looking for an automotive service writer / advisor

to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a full time position.

Responsibilities As a Top Notch automotive service writer, you will help manage and direct all automotive and general service technicians in the operation of the shop, including :

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead by Example, Help manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications

A minimum of 1 year of Automotive customer service experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including Saturdays, Closed on Sundays and holidays.

Valid driver’s license

Benefits : 401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Referral program

Retirement plan

Shift :

Day shift , Must be flexible to work opening or closing shift

Ability to commute / relocate :

Littleton, CO 80122 : Reliably commute or planning to relocate before starting work (Required)

Experience :

automotive service writing : 1 year (Required) "Ro Writer experience a plus"

License / Certification :

Driver's License (Required)

Ability to Relocate :

Littleton, CO 80122 : Relocate before starting work (Required)

Work Location : In person