Manager Business Platform - HNAS

Job Opportunity At Highmark Inc

Job Summary

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. Plans, manages and oversees the implementation of the strategic business and functional infrastructure (existing and future) of the underlying systems that support the respective business platforms for all health insurance products, programs, ancillary services and markets served by Highmark. Direct the requirement development, testing and refinement of the underlying systems, defines strategic and tactical approaches to improve business systems to support the underlying workflow of these systems, and is a contributor to the divisional planning process and senior management team. Responsible for managing the identification of enhancements and expanded capabilities of these major enterprise systems including design, developing, modifying, adapting and implementing short- and long-term solutions to information technology (IT) and business process / technology solutions through new and existing applications, systems architecture, network systems and applications infrastructure. Reviews system requirements and business processes, ensures quality outcomes, participates in code walkthroughs and tests, debugs to implement software solutions.

Essential Responsibilities

• Acts as business platform(s) owner and directs the daily operations of the underlying systems, supporting and contributing to strategic and tactical initiatives to improve these operations and systems, defines, enhances and / or supports the underlying workflow of these systems.
• Partners closely with the PMO staff, stakeholders, IT and others who support and / or use the underlying systems and processes and directs the infrastructure support for the respective business platform and directs support and integration of data and knowledge used to service group customers, consumer's and / or providers.
• Resolve high impact platform, defect or business technical issues.
• Oversees the design, development, modification, adaptation and implementation of short- and long-term solutions to information technology (IT) and business solutions through new and existing applications, systems architecture, network systems and applications infrastructure.
• Identify, implement, and adhere to multi-state and federal government regulations, corporate policy mandates, corrective action plans, compliance requirements and process improvement initiatives impacting systems, operating platform and associated process and workflows.
• Work with director and stakeholders to ensure development and implementation of department and corporate strategic and tactical business platform initiatives. Contributes to the planning efforts to support the strategic planning process as it relates to their assigned applications and impacts to those systems or processes.
• This role will at times be accountable to directly deliver projects or programs and / or actively participate in transformational initiatives.
• Ensure continuous platform improvement by responding to feedback and championing process improvement initiatives by empowering their team to deliver quality services / products to internal and external customers.
• Display the ability to accept direction and provide leadership to develop / maintain a high-performance team.
• Manage teams that span geographic areas or functional areas.
• Promote diversity and inclusion.
• Other duties as assigned or requested.

Education

Experience

Licenses or Certifications

Skills

Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Pay Range Minimum : $92,300.00 Pay Range Maximum : $172,500.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.