Assistant General Manager

Assistant General Manager

Learn more about the MRCO family with benefits that include competitive pay, optional daily pay, flexible scheduling, paid time off (all positions), free meal during shift, and career path opportunities! The Taco Bell Assistant General Manager supports the restaurant general manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure team members and shift managers complete all assigned duties, inventory management, and financial accountability and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for all employees to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed! Initiative and energy + Acts without being told, goes beyond what is simply required and maintains a high activity level. Responsibilities and accountabilities : ensuring consistent customer satisfaction + Executes the MIC (Manager-In-Charge) success routine and ensure responsibilities under people, customers, and service are completed. + Ensures that all team members complete their shift excellence tasks for their assigned position(s). + Ensures that all employees present a neat clean appearance and wear company uniform. + Personally demonstrates the customer needs are the highest priority. + Ensures food safety, quality, and accuracy of orders. + Resolves customer complaints quickly while maintaining positive customer relations. + Greets customers with a smile, is polite and pleasant when speaking with customers. + Works with urgency. + Works with management and fellow employees. + Cooperation with peers - works with fellow employees as part of a team, helps others when they need a hand. Developing people + Provides regular feedback to the RGM on the performance of team members. + Provides ongoing constructive and complimentary feedback to team members. + Actively participates in the training of team members. + Handles conflicts constructively and works with RGM to achieve resolution. Act like an owner + Assists profit and loss management by following cash control / security procedures, maintaining inventory and managing labor. + Oversees proper product preparation, rotation, portioning, cooking and holding times. + Assists RGM with facility maintenance and ensure health and safety standards are followed at all times. + Perform other duties as required by manager. Job requirements and essential functions + High school diploma or GED, college or university degree preferred + 1-3 years supervisory experience in either a food service or retail environment, including profit and loss responsibility + Basic personal computer literacy + Strong preference for internal promote from shift manager position + Must be at least 18 years old + Must have reliable transportation + Basic business math and accounting skills, and strong analytical / decision-making skills + Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin + Able to clean the parking lot and grounds surrounding the restaurant + Able to tolerate standing, walking, lifting up to 50 lbs. and stooping + Must pass background check criteria. Attendance + Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. + Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and energy + Takes action without being told, goes beyond what is simply required and maintains a high activity level. This list of job duties and responsibilities is not all inclusive. Employees typically average 45+ hours a week, but hours may vary depending on the operational needs of the business. The company and / or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. EEO + MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older). Benefits + Competitive pay + Early pay with the Rain App + Flexible schedule + Paid time off + Free meal during shift + Bonus program + Career path opportunities + 401k and health insurance, dental, and vision "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."