Claims Manager

Job Description

Job Description

WHO WE ARE :

CITON Claims Solutions, LLC stands out as a leading provider of claim management and administration services tailored specifically for insurance companies. We pride ourselves on delivering efficient and innovative solutions that cater to the unique needs of each client. Our dedicated team of experts, equipped with cutting-edge technology, ensures seamless processes, accurate assessments, and prompt resolutions , providing unparalleled value and peace of mind to our clients.

CITON is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.

Join our Team as a Claims Manager

The Claims Manager will oversee our insurance claims related to property damage and first party liability. In this role, you will be responsible for managing a team of claims adjusters, ensuring compliance with regulations and company policies, and maintaining relationships with policyholders and other stakeholders.

Role and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of CITON Claims Solutions operation standards, established security / safety rules, and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and / or ability required to perform the job successfully :

• Manage a team of claims adjusters and ensure all claims are handled efficiently and effectively.
• Review claims and determine coverage.
• Work with adjusters and appraisers to assess property damage.
• Negotiate settlements with policyholders or their representatives.
• Ensure compliance with regulations and company policies.
• Maintain relationships with policyholders, brokers, and other stakeholders.
• Provide regular reports on claims status and performance metrics to senior management.
• Develop and implement policies and procedures to improve claims processing and customer satisfaction.
• Identify and implement technologies to improve claims management processes.
• Execute and manage catastrophe response.

Qualifications and Education Requirements

Dynamic Environment : Thrive in a fast-paced, collaborative, and results-driven office where your contributions make a real impact.

Career Growth : Opportunities for professional development and advancement within a supportive company culture.

Apply Now and Become a Key Player in Our Success Story!

While performing general duties for this position, the employee is regularly required to sit, stand and / or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department.

CITON is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

CITON Claims Solutions is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.