Chief of Staff

Global RefugeBaltimore, MD, US

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Job Description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the President and CEO, the Chief of Staff serves as a strategic advisor and implementer to both the CEO and staff and ensures streamlined activities within the organization based on the priorities of the CEO.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including :

medical, dental, vision available the first day of employment
generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

Act as an adviser to the CEO and leadership team

Assist the CEO in facilitating effective decision-making

Coordinate the execution of strategic initiatives

Assess inquiries directed to the CEO, determine the proper course of action and delegate appropriately, bringing key issues to the CEO's attention

Ensure all issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved

Attends meetings and fills in for CEO in his / her absence

Liaison to the Board of Directors including acting as point of contact, sending communications, tracking initiatives, scheduling meetings, preparing agendas, ensuring meetings run smoothly, etc.

Creates and maintains complex correspondence, documents, and dashboards to monitor progress against goals.

Hires and directly manages President's office staff.

Creates and maintains strong cross-departmental relationships to ensure the success of the CEO and key initiatives

QUALIFICATIONS

Bachelor's Degree in Business Administration or related field strongly preferred.

5+ years' executive level experience, including experience supporting the principal of a nonprofit organization.

Impeccable managerial and interpersonal skills

Proven track record of effectively interacting with senior management and the Board

Ability to work strategically and collaboratively across departments

Effective, versatile and action-oriented

Excellent verbal and written communication skills

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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Chief Of Staff • Baltimore, MD, US