Talent.com
Seasonal Customer Experience Concierge - TurboTax
Seasonal Customer Experience Concierge - TurboTaxRandstad Sourceright • Culver City, California, United States
Seasonal Customer Experience Concierge - TurboTax

Seasonal Customer Experience Concierge - TurboTax

Randstad Sourceright • Culver City, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.temporary
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About the Role

TurboTax is opening new retail stores , and we’re looking for seasonal high-touch sales and customer service professionals who excel at greeting customers warmly, understanding their needs quickly, and guiding them toward the right solution. This role mirrors the work you’ve done from luxury retail to showroom sales , where success comes from connection, trust, and confident recommendations.

What you will gain :

We take care of the people who take care of our customers.

  • Financial Growth & Security :

401(k) Plan with Generous Match of $1.25 for every $1 you contribute (up to 6% of eligible pay, max $10,000 per year).

  • Employee Stock Purchase Plan (ESPP) : minimum 15% discount.
  • Health & Work-Life Balance :

    • Mental Health Support : Access up to 12 counseling and 12 coaching sessions per year at no cost for you and your household members.

  • Backup Care & Family Support : Valuable caregiver assistance through Bright Horizons, including backup child care.
  • Paid Sick Time.
  • Extra Perks :

    • Enjoy Intuit-exclusive discounts.

  • Earn seasonal bonuses based on performance.
  • Note : This is a summary. Eligibility rules, plan maximums, and exclusions apply.

    • What You’ll Do :

  • Create a welcoming, professional first impression for every customer using polished customer service and customer experience skills.
  • Build instant rapport and uncover each customer’s concerns or goals through strong communication and active listening.
  • Use consultative sales skills to guide customers to the best TurboTax solution.
  • Support customers through their decision-making process and connect them to a tax expert when needed, drawing on your background in service-oriented roles.
  • Follow up with interested customers to help them complete their journey, using the same follow-through expected in high-volume customer-facing environments.
  • Share feedback to improve the launch of this new retail experience.

    • Qualifications :

  • Prior sales experience in luxury retail , electronics, fashion, hospitality , or strong customer service environments.
  • Proficient in English (spoken and written).
  • 3+ years in customer-facing roles where you guided decisions or solved customer needs.
  • Strong communication, active listening, and problem-solving skills.
  • High school diploma or GED.

    • What You Bring :

  • The ability to consultatively assess customer needs and confidently guide them toward the right solution using strong consultative sales instincts.
  • A genuine talent for connecting with people and earning trust quickly through high-level customer service and interpersonal skills.
  • Comfort leading conversations and helping customers decide with confidence, leveraging experience in sales and service-oriented roles.
  • A track record of meeting goals and driving results in service-oriented roles.
  • Adaptability and positivity—comfortable working in a new, evolving program.
  • Passion for delivering a polished , supportive , world-class customer experience.

    • About TurboTax

    At TurboTax, we believe financial confidence should be accessible to everyone. We’re reimagining what taxes look like—with a team lead of experts who are smart, approachable, and powered by purpose.

    If you love helping customers feel understood and confident—and you’re motivated by meaningful, consultative sales —this is the perfect opportunity. Apply today.

    serp_jobs.job_alerts.create_a_job

    Customer Concierge • Culver City, California, United States

    Job_description.internal_linking.related_jobs
    Vans : Seasonal Sales Associate - Burbank Town Center

    Vans : Seasonal Sales Associate - Burbank Town Center

    VF Corporation • Burbank, CA, US
    serp_jobs.job_card.part_time +2
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sleep Expert - Sales

    Sleep Expert - Sales

    Mattress Firm • Sylmar, CA, US
    serp_jobs.job_card.full_time
    Helping people sleep well so they live well is at the core of what we do.The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do : helping customers...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Sales Associate

    Seasonal Sales Associate

    Under Armour • Los Angeles, CA, US
    serp_jobs.job_card.full_time +1
    At Under Armour, we are committed to empowering those who strive for more, and the company's valuesAct Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equalityserve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,739 per week

    Travel CT Tech - $2,739 per week

    Bestica • San Pedro, CA, United States
    serp_jobs.job_card.full_time
    Bestica is seeking a travel CT Technologist for a travel job in San Pedro, California.Job Description & Requirements Specialty : CT Technologist Discipline : Allied Health Professional Start Date : AS...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ENTRY SALES TO MANAGEMENT (REMOTE)

    ENTRY SALES TO MANAGEMENT (REMOTE)

    Global Elite • Long Beach, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Entry Sales To Management (Remote).Incredible Growth Opportunities.World Class Mentors and Leadership Teams.AO is looking for overachievers that pride themselves on developing incredible working an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,545 to $2,822 per week in Long Beach, CA

    Travel CT Tech - $2,545 to $2,822 per week in Long Beach, CA

    AlliedTravelCareers • Long Beach, CA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Long Beach, California, 90806!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Flexible Schedule Survey Participant (Hiring Immediately)

    Flexible Schedule Survey Participant (Hiring Immediately)

    Earn Haus • North Hollywood, California, US
    serp_jobs.job_card.full_time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • Rolling Hills, CA
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Service Team Member

    Seasonal Service Team Member

    Michaels • Inglewood, CA, US
    serp_jobs.job_card.full_time
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Anthropologie Seasonal Sales Associate

    Anthropologie Seasonal Sales Associate

    Urban Outfitters • Glendale, CA, US
    serp_jobs.job_card.full_time
    A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Initiates genuine conversation to engage with the customer in a personaliz...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Customer Support Agent

    Seasonal Customer Support Agent

    VirtualVocations • Carson, California, United States
    serp_jobs.job_card.temporary
    A company is looking for a Customer Support Agent (Seasonal Position).Key Responsibilities Provide excellent phone support to customers Follow up with customers regarding their questions or requ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Acton, California, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Fulfillment and Receiving Support Associate, Burbank Town Center

    Seasonal Fulfillment and Receiving Support Associate, Burbank Town Center

    Macy's • Burbank, CA, United States
    serp_jobs.job_card.full_time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Associate (Seasonal)

    Sales Associate (Seasonal)

    Boot Barn • Canyon Country, CA, US
    serp_jobs.job_card.full_time
    Our Seasonal Sales Partners engage with customers and create an exceptional in-store experience.They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating sel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Experience Specialist

    Client Experience Specialist

    InfoTrack US • Long Beach, CA, US
    serp_jobs.job_card.full_time
    One Legal, a division of InfoTrack, is a one-stop online solution for legal professionals to file court documents in every California court, manage service of process nationwide, and more.A leader ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Tujunga, California, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • San Fernando, CA, US
    serp_jobs.job_card.full_time
    Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Rancho Palos Verdes, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted