Operations Analyst

At 2U we are all in on purpose. We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX the worlds leading online learning platform 2U powers more than 4000 online higher education offerings from free courses to full degrees. Together with more than 230 colleges universities and corporate partners we are helping to unlock human potential.

What Were Looking For :

The Operations Analyst will independently analyze business challenges and develop solutions to support operational goals and projects for the business. They will proactively identify areas for improvement within assigned projects and tasks and drive standardization and efficiency efforts. The Operations Analyst works autonomously as a subject matter expert independently working on projects primarily leading medium to large projects and supporting extra large projects. Key partnerships for the Analyst role including working with Director levels and below across stakeholder groups. The Operations Analyst is responsible for executing assigned work independently executing on tasks and project-level work and supports the creation of documented resources.

Operations establishes and maintains best practices of business processes. Operations supports all student and university partner-facing business teams across regions to drive scalable best practices across product lines. Operations supports department level strategy by driving efficient and effective cost saving solutions which includes but is not limited to implementing or enhancing business processes identifying opportunities for automation through tool integration generating reports to support departmental and staff level KPIs etc. Operations collaborates with various tech product and project teams to drive and maintain scalable best practices across 2U.

Responsibilities Include But Are Not Limited To :

• Independently lead and execute medium to large projects and supports extra large projects for the Central Operations team with a focus on driving increased efficiency across multiple teams. Coordinate prioritize and delegate project tasks to ensure project delivery within the allotted budget and timeline. Act as a liaison with stakeholders and other departments as necessary to ensure alignment.
• Intake gather and respond to emergent tasks or other urgent needs from management team and other internal stakeholders.
• Evaluate current operational performance for the team and assist in strategic planning for improvements. Identify problems in the operations process and resolve them independently. Use reporting tools and / or leverage business relationships to develop and enhance reports that demonstrate our teams impact.
• Maintain and manage clear and accurate operations documents / procedures for reference purposes. Monitor control and manage business operations compliance to standard processes and best practices.

Things That Should Be In Your Background :

Working Conditions

Primary work location at a 2U office with flexibility of working from home options. Typical Monday - Friday working schedule (40 hrs a week). With reasonable notice abnormal work schedules such as early / late days or weekends may be needed to meet business needs.

While this position is open to remote candidates across the U.S. we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington VA two days a week.

Benefits & Culture

Our global employee base is a diverse collection of innovators dreamers and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose and that life at 2U should be fun and meaningful. If youre excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education then join us and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work / life balance.

Full-time include :

The anticipated base salary range for this role is ($61600 -$70800) with potential bonus eligibility. Salary offers are made based on the candidates qualifications experience skills and education as they directly relate to the requirements of the position budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U we are committed to building and sustaining a culture of belonging respect and inclusion. We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life ideas genders ages races cultures sexual orientations abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations please reach out to us at : .

About 2U LLC

For more than a decade 2U Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX a leading global online learning platform 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges universities and corporations. Our people and technology are powering more than 4000 digital education offerings from free courses to full degrees and helping unlock human potential. To learn more : visit .

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U LLC. Together with the majority of the worlds top-ranked universities and industry-leading companies we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers from free courses to full degrees. And were not stopping there were relentlessly pursuing our vision of a world where every learner can access education to unlock their potential without the barriers of cost or location. Learn more at .

Learn more at

#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position and are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race creed color religion sex sexual orientation gender identity pregnancy national origin age marital status disability citizenship military or veterans status or any other classifications protected by applicable federal state or local laws. 2Us equal opportunity policy applies to all terms and conditions of employment including but not limited to recruiting hiring training promotion job benefits and pay.

Required Experience :

IC

Key Skills

Fashion Retail,Academics,CFA,Audio Visual,Concrete Pump,Event Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1