Communications Operator

Pay Range

$30.05 - $37.13 plus applicable per diem differential

Essential Duties

Operates the current communication systems and backup systems in case of failure. Operates public address system and radio pagers.

Records all long-distance calls made through the operator.

Maintains patient restricted call list.

Maintains Medical Staff list of office phone numbers and addresses.

Maintains proper level of supplies.

Ensures that all requests for maintenance and service are phoned into vendor within 15 minutes of receipt.

Ensures that response to caller is appropriate to age and needs of individual caller 100% of the time.

Monitors and reports alerts for alarm boxes and medical panels located in the PBX area.

Maintains and monitors multiple doctors On-Call Lists.

Makes sure all departmental and hospital documentation is up to date.

Provides connections to police, ambulance, or fire department when emergencies are reported.

Reports all maintenance problems to service vendor; arranges for routine service calls.

Live Sign Language Interpreters - contacts vendor, sets up appointment time and date for onsite patient visit, documents data for tracking.

Supplies weekly / monthly Code totals for approved reporting requests.

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