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Group Travel Booking Specialist
Group Travel Booking SpecialistHB Travels • Amherst, Massachusetts, United States
Group Travel Booking Specialist

Group Travel Booking Specialist

HB Travels • Amherst, Massachusetts, United States
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Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together?

We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists . In this role, you’ll help coordinate and organize group vacations, celebrations, and events—creating seamless and memorable travel experiences for clients.

Key Responsibilities

  • Consult with group leaders to understand travel preferences, goals, and budgets
  • Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
  • Manage group reservations, deposits, and final payments accurately and efficiently
  • Maintain consistent communication and provide exceptional customer support throughout the booking process
  • Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance

Qualifications

Strong communication and organizational skills

Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)

  • Detail-oriented, self-motivated, and able to manage multiple group bookings at once
  • Comfortable working independently in a remote environment

    Must be 18+ with reliable internet access and a dedicated workspace

    What We Offer

  • Comprehensive training and ongoing mentorship—no prior travel experience required
  • Flexible scheduling with the ability to work remotely

    Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences

  • Access to exclusive travel perks, discounts, and professional certifications
  • IATA accreditation available for qualified participants

  • Supportive and collaborative team environment focused on your success
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    Booking Specialist • Amherst, Massachusetts, United States

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