Billing Analyst

Description

Billing Analyst

Location - Kansas City Remote / Hybrid

Travel Required - No

Classification - Non-Exempt

Salary Range - $45,000 - $55,000 + Discretionary Bonus

Leadership Level - GS 3 to GS4

AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline.

About AutoAlert

AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert's mission is to empower innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO / IEC 27001 : 2013 certifications.

Role Description

The Billing Analyst is responsible for all aspects of customer data integrity related to invoicing, customer communications, month-end transactions, account reconciliations and special projects. Success in this role requires strong Excel skills, sharp attention to detail, and a proactive approach to solving problems.

This is a great opportunity for someone looking to grow their career in billing, accounts receivable, or financial operations while working in a collaborative and fast-paced environment. You will be a part of a creative, diverse, collaborative team of hardworking individuals to increase brand favorability, customer engagement and advocacy, and revenue growth.

• Maintains client records related to invoicing and bill payment
• Investigates and responds to billing discrepancies
• Provides excellent customer service to internal and external clients
• Assists with month-end closing duties
• Provides supporting documentation for audits
• Other duties as assigned

Your Experience and Impact

Supervisory Responsibilities

This position has no direct supervisory responsibilities but works with other team members inside and outside of the department.

Across all teams, we look for the following Values :

Living the AutoAlert values is core to all team members' success. We welcome and encourage all people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive place for you to grow your career.

Accommodations

If you require assistance applying for open positions, please reach out to Human Resources at hr@autoalert.com.

Benefits

AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will.

Posting Statement

AutoAlert is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any third-party agency or company that does not have a signed agreement with AutoAlert.

We are unable to sponsor H1-B Visas.