Talent.com
Team Leader
Team LeaderH&R Block • Tucson, AZ, US
Team Leader

Team Leader

H&R Block • Tucson, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had :

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team :

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    #2665

    serp_jobs.job_alerts.create_a_job

    Team Leader • Tucson, AZ, US

    Job_description.internal_linking.related_jobs
    CDL-A Car Hauler Team Owner Operator in Arizona

    CDL-A Car Hauler Team Owner Operator in Arizona

    AllTruckJobs • Tucson, US
    serp_jobs.job_card.full_time
    We’re actively onboarding high-caliber Owner-Operators ready to scale their business — whether you’re running under your own authority or looking to lease on under a carrier that actually knows wha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    133 - Food City Customer Service Team Lead - Country Club & 22nd St

    133 - Food City Customer Service Team Lead - Country Club & 22nd St

    Bashas' • Tucson, AZ, US
    serp_jobs.job_card.part_time
    An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's ope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    McDonald's • Tucson, AZ, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Processing Tech - 3rd Shift

    Processing Tech - 3rd Shift

    Faribault Foods • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    Monday - Friday, 3rd shift, 10 : 00 pm - 6 : 30 am.ESSENTIAL DUTIES AND RESPONSIBILITIES : .The following is a list that describes the duties to be performed. Responsible for the safe and efficient operat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Therapy Team Lead

    Therapy Team Lead

    Encompass Health • Tucson, AZ, United States
    serp_jobs.job_card.part_time
    Occupational Therapy Team Leader Career Opportunity.Now offering a $15,000 Sign On Bonus!.Lead with Purpose in Occupational Therapy. Seeking a career transcending the ordinary? Join Encompass Health...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Taco Bell • Tucson, AZ, US
    serp_jobs.job_card.full_time
    TACO BELL LOCALLY OWNED & OPERATED "You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp. Franchisees and licensees are independent business organizations, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Tucson, AZ, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Flatbed Team Owner Operator in Arizona

    CDL-A Flatbed Team Owner Operator in Arizona

    AllTruckJobs • Tucson, US
    serp_jobs.job_card.full_time
    We’re actively onboarding high-caliber Owner-Operators ready to scale their business — whether you’re running under your own authority or looking to lease on under a carrier that actually knows wha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Box Team Owner Operator in Arizona

    CDL-A Box Team Owner Operator in Arizona

    AllTruckJobs • Tucson, US
    serp_jobs.job_card.full_time
    We’re actively onboarding high-caliber Owner-Operators ready to scale their business — whether you’re running under your own authority or looking to lease on under a carrier that actually knows wha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Rolling Operator 2nd Shift

    Rolling Operator 2nd Shift

    Howmet • Tucson, AZ, United States
    serp_jobs.job_card.full_time +1
    E Columbia Street, Tucson, AZ, 85714, US.Howmet Aerospace has an opening for a Rolling Operator 2nd Shift in our Tucson, AZ location. NYSE : HWM), headquartered in Pittsburgh, Pennsylvania, is a lead...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Processing Tech - 1st Shift

    Processing Tech - 1st Shift

    Faribault Foods • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    Monday - Friday, 1st shift, 6 : 00 am - 2 : 30 pm.ESSENTIAL DUTIES AND RESPONSIBILITIES : .The following is a list that describes the duties to be performed. Responsible for the safe and efficient operati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Tucson, AZ, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Refrigerated Team Owner Operator in Arizona

    CDL-A Refrigerated Team Owner Operator in Arizona

    AllTruckJobs • Tucson, US
    serp_jobs.job_card.full_time
    At EMBA ZHS, we’re building long-term partnerships with serious Owner-Operators who want more control, more transparency, and more profit. No Forced Dispatch – Run your way.No Hidden Fees – Total tr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN Clinical Team Lead / Manager

    RN Clinical Team Lead / Manager

    Sacred Heart Home Health • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    The RN Clinical Team Lead is responsible for ensuring that patient care is coordinated and managed appropriately.The RN Clinical Team Lead is responsible for ensuring that care and services are del...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Therapy - SLP

    Therapy - SLP

    Banner University Medical Center Tucson Campus • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    Banner University Medical Center Tucson Campus.GetMed Staffing is searching for a strong Speech Language Pathologist to assist our traveler-friendly client. A minimum of 1-2 years of experience is r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN OR Heart Team CVOR

    RN OR Heart Team CVOR

    Community Health Systems • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    This Registered Nurse position is a Circulator in the Main OR at Northwest Medical Center in Tucson.CVOR Open Heart and minimally invasive robotic cases as a part of a fast growing complex program....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Processing Tech - 2nd Shift

    Processing Tech - 2nd Shift

    Faribault Foods • Tucson, AZ, United States
    serp_jobs.job_card.full_time
    Monday - Friday, 2nd shift, 2 : 00 pm - 10 : 30 pm.ESSENTIAL DUTIES AND RESPONSIBILITIES : .The following is a list that describes the duties to be performed. Responsible for the safe and efficient operat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Drop and Hook Team Owner Operator in Arizona

    CDL-A Drop and Hook Team Owner Operator in Arizona

    AllTruckJobs • Tucson, US
    serp_jobs.job_card.full_time
    At EMBA ZHS, we’re building long-term partnerships with serious Owner-Operators who want more control, more transparency, and more profit. No Forced Dispatch – Run your way.No Hidden Fees – Total tr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted