IT Program Manager

Job ID Number

R5773

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

We are looking for a motivated IT Program Manager ready to take us to the next level! If you are bilingual in Spanish and English, have a hospitality background, and possess strong multi-project management skills, and are looking for your next career move, apply now.

Job Description

We are looking for an IT Program Manager to oversee all projects under their delivery program, ensuring they are accomplished within the prescribed time frame and budget while meeting all brand guidelines and KPIs. The role liaises with IT Product Teams, Construction and New Building, Refurbishment and other Brand operating department representatives involved in the execution of destination and modernization scope including but not limited to : Operations, Design, Procurement, Brand Product Development, and external vendors and partners. This position will be a contract and onsite in Miramar, Florida, with 20% travel required .

Due to the specific legal and contractual requirements associated with this position, candidates must be able to work directly on CAI's W2. This position does not offer work authorization sponsorship now or in the future.

What You’ll Do

Partner with key stakeholders to manage scope expectations and champion the IT product capability / scope for destination projects

Collaborate with matrixed constituent department representatives and vendors to outline milestones, establish work plans, responsibilities, scope, and tracking roles

Manage vendors, ensuring they meet our time, budget, safety, and brand guidelines

Review overall requirements and align with teams on execution priorities and planning

Participate in weekly meetings to give updates on assigned applications and highlight risks

Coordinate activities to ensure projects progress on schedule and communicate program status regularly

Lead, mentor, influence, and support Project Managers on project complexity

Enforce project management policies, guidelines, metrics, and templates

Tracks timing, budget, cost control, and reporting. Proactively and accurately manage projects / program financials to meet department planning, forecasting, and reporting deadlines

What You'll Need

Required :

Fully bilingual in English and Spanish

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience

5+ years of professional experience in infrastructure program management

Proven analytical, quantitative, and critical thinking skills

Experience in hospitality and executing heavy IT infrastructure projects

Experience with technical, user, and business issues in a fast-paced online organization

Experience working with project execution teams creating key requirement documentations and project artifacts

Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level

Comfortable working with international teams and in construction sites

Preferred :

Master’s degree in a related field

PMP, PRINCE2, or other relevant project management certifications

Knowledge of industry trends and best practices in IT project management

Physical Demands

Ability to safely and successfully perform essential job functions consistent with the ADA and other standards

Sedentary work involving sitting or remaining stationary most of the time with occasional movement around the office

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

The pay range for this position is $65.00-$70.00per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.

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