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Entry Level Customer Service - WFH
Entry Level Customer Service - WFHSpade Recruiting • Albuquerque, NM, US
Entry Level Customer Service - WFH

Entry Level Customer Service - WFH

Spade Recruiting • Albuquerque, NM, US
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Client Success Specialist

We're a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role

As a Client Success Specialist, you'll be the main point of contact for policyholdersanswering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

  • Build lasting client relationships after enrollment
  • Explain policy benefits and guide clients through updates or claims
  • Provide clear, easy-to-understand education on coverage
  • Partner with team leaders to streamline onboarding and service
  • Be the trusted go-to for client support needs

What We're Looking For

  • Strong communication skills and a genuine desire to help others
  • Tech-savvy and comfortable in a remote environment
  • Organized, detail-oriented, and self-driven
  • Customer service or insurance background is a plus (not required)
  • Must be legally eligible to work in the U.S. or Canada

    • What You'll Get

  • 100% remote with flexible scheduling
  • Weekly pay + performance incentives
  • Ongoing training and mentorship
  • Clear paths for career growth
  • A supportive, mission-driven team culture
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    Customer Service • Albuquerque, NM, US

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