Dispatch Coordinator

Customer Service Representative

Answers customer and driver calls in a timely and professional manner.

Enters order data into computer system.

Coordinates deliveries with customers, sales, quality control, operators, and other personnel as required regarding special materials needed, customer requirements, and plant and material availability.

Maintains working knowledge of city streets and surrounding areas to assist drivers in locating specific job sites.

Assists customers in determining the proper product, proper amount, and proper price.

Receives and follows-up on customer complaints regarding any truck or driver problems at job sites.

Builds a strong rapport with customers, both internally and externally.

Regular and timely attendance.

Other tasks as assigned to meet business needs.

Participate in and promote an inclusive work environment.

Demonstrates ability to multi-task and prioritize workloads in a fast paced environment.

Demonstrates ability to communicate effectively with all departments and customers on the phone and in person. Detailed-oriented and thorough in all duties and be able to work extended hours when needed.

Proficient with Microsoft Windows applications.

Able to perform basic mathematical functions.

Excellent organizational, customer service and telephone skills.

Strong written and oral communication skills with high attention to detail. Ability to work well in a high stress environment.

Must pass pre-employment controlled substance testing.

The pay range for this position is $22.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spokane,WA.

This position is anticipated to close on Sep 19, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.