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Account Manager
Account ManagerMissouri Staffing • Kansas City, MO, US
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Account Manager

Account Manager

Missouri Staffing • Kansas City, MO, US
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Account Manager

We are looking for an Account / Project Manager to own multiple customers' books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals / plans will have ample opportunity for growth within the organization. Reports to : Sales Manager

Minimum Qualifications :

  • Previous customer service and / or administrative experience is required (1+ years strongly preferred) retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
  • Computer proficiency is required
  • Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential

Additional Proficiencies :

  • Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
  • Must have communication skills, both written and verbal
  • Must be organized, possess strong problem-solving skills
  • Must show initiative, self-motivation, perseverance
  • Preferred Qualifications :

  • Bachelor's degree in related field
  • OR 2 years industry experience
  • Working Conditions :

    Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat / cold conditions. Office work may include sitting for extended periods. May include some travel both by car and by air.

    Supervisory Responsibilities :

    Yes

    Essential Job Functions :

  • Own and grow assigned accounts by serving as the primary contact and ensuring an exceptional, consistent customer experience.
  • Lead Industry 4.0 conversations that help customers modernize operations through connected devices, smart automation, and data-driven solutions.
  • Sell the complete Rensenhouse offering hardware, software, services, and support through consultative selling
  • Develop strategic account plans that identify growth opportunities, upcoming projects, and long-term customer goals.
  • Collaborate cross-functionally with specialists, inside sales, operations, and purchasing to deliver a seamless customer experience.
  • Stay current on products and technology to provide credible advice, alternatives, and modernization guidance.
  • Facilitate customer forecasting and planning to ensure supply reliability and proactive inventory alignment.
  • Support marketing and customer engagement efforts such as events, trainings, and communications that strengthen customer relationships.
  • CED is an Equal Opportunity Employer - Disability | Veteran

    Other Compensation : The following additional compensation may be applicable for this position :

  • Profit Sharing
  • Benefits available for this position are :

  • Insurance - Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation
  • Health Savings Account (HSA) and matching
  • Dependent Care Flexible Spending Account (FSA)
  • Teledoc
  • Paid Pregnancy & New Parent Leave
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    Account Manager • Kansas City, MO, US

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