Field Service Technician

We are trusted advisors in critical patient safety matters to our customers, so our technicians are rigorously trained as controlled environment subject matter experts for 6-18 months. After the first year, technicians are sponsored for accreditation by the NSF to validate their competency. Technicians are responsible for performance testing, certification, maintenance, and repair / troubleshooting of controlled environment equipment and cleanrooms used in biotech, med-tech, and healthcare. The jobs are performed at customer sites and technicians will typically visit several customers in a given day. Importantly, technicians interface directly with our customers during site visits and are responsible for always maintaining an excellent standard of customer service. Benefits Equity ownership Bonus opportunities through our quarterly bonus program 401k employer match 3% Health Insurance (100% coverage for employees and their family) Short-term and long-term disability benefits (100% coverage) Vision and dental insurance (100% coverage employee) H.S.A. plans available Generous paid time off, holidays, sick days Company Owned Car Minimum Qualifications Demonstrated high integrity, work ethic, and professionalism At least 2 years of electrical / mechanical experience, ideally in a field service job Proficient in basic mathematics Demonstrated ability to follow through on detailed instructions Outstanding team and customer communication Valid driver’s license with a clean driving and criminal record Ability to lift and climb stairs and ladders Driving Monday through Friday (out-of-town travel 40-50% of the time) with limited weekend work