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Regional Operations Manager
Regional Operations ManagerSciens Building Solutions • Baltimore, MD, US
Regional Operations Manager

Regional Operations Manager

Sciens Building Solutions • Baltimore, MD, US
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THE POSITION IN A NUTSHELL

  • Please note, ideal candidates are located in the NE Region - Pennsylvania, Maryland, New York, New Jersey, or Massachusetts

Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with a back-office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization.

WHAT YOU'LL BE DOING (and doing well!)

  • Ensure all associates embrace the safety culture and comply with all safety initiatives.
  • Oversee the engineering, project management, solutions, and service departments for the assigned Divisions.
  • Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions.
  • Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
  • Develop budgets and meet revenue and gross margin targets.
  • Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
  • Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
  • Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions.
  • Report monthly financial performance in an effective manner to management and takes corrective action as needed.
  • Build a high-performance culture to include performance reviews and development initiatives.
  • Responsible for overall manpower planning and allocation for the assigned Divisions.
  • Ensure customer satisfaction and cash collections.
  • Collaborate with the sales team to support the growth and profitability of the Divisions.

    • WHAT WE LIKE ABOUT YOU

  • 5-10 years' experience in an operations manager role within the fire and life safety industry.
  • Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
  • Strong, positive team builder with leadership ability.
  • Knowledge of current fire and life safety systems.
  • Advanced understanding of Profit and Loss statements and key financial drivers.
  • Proven ability to attract, develop, grow, and retain a strong and effective team.
  • Ability to manage multiple Profit and Loss goals and targets across Divisions.
  • Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
  • Ability to travel overnight as needed.

    • WHAT WE'RE BRINGING TO THE TABLE

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle.
  • Professional career development opportunities.
  • Tuition reimbursement
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    Operation Manager • Baltimore, MD, US

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