Attorney Relations Assignment CSR

Loves Travel Stops & Country StoreOklahoma City, OK, US

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Req ID : 470664

TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.

Benefits :

Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% Match up to 5%
Medical / Dental / Vision Insurance after 30 days
Competitive Pay
Career Development
Hiring Immediately
Remote

Welcome to Love's / TVC Pro-Driver : The Attorney Relations Assignment Representative is responsible for maintaining both the covered and 25% case assignment dockets which include assigning cases in a timely manner and making sure attorneys are performing to standard. This role also includes adding to our network of attorneys.

Job Functions :

To provide the best possible customer service for members, attorneys, and associates through inbound and outbound phone calls

To obtain specific information from a court or attorney regarding a traffic citation and input that information into the computer system

To recognize any case that may need specific actions to be taken and properly notify Attorney Relations-Attorney Development Supervisor

To precisely input any information given by courts or attorneys into the computer system

To properly complete various forms of paperwork needed to handle the case in the best possible manner

To manage Assignment Docket(s)

To build the TVC network of attorneys

To perform other duties as assigned by Attorney Assignment Supervisor when needed

To arrive on time and stay for the duration of your scheduled shift

To maintain proper records of attendance by correctly using the Talent Stop

Report to Supervisor / Manager

Experience and Qualifications :

High School Diploma / GED

3 Years in customer service

Must be able to type at least 35 WPM

Must be able to operate a computer, use the internet and be familiar with 10-key

Skills and Physical Demands :

Excellent verbal and written (both typed and handwritten) communication

Highly self-motivated and results oriented

Ability to perform in a high-energy, dynamic, and team-oriented environment

Ability to think independently and problem solve

Our Culture :

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Job Category : Corporate

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Csr • Oklahoma City, OK, US