Call Center Representative

Think Tell JunctionSan Antonio, TX, United States

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Job Ad : Call Center Representative Think Tell Junction (San Antonio, TX)

Job Title Call Center Representative

Company : Think Tell Junction

Location : San Antonio, TX

Salary : $17 - $23 per hour

Job Type : Full-Time

Work Type : In-person (strictly on-site)

About Us :

Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.

Job Description :

We are seeking a highly motivated and enthusiastic Call Center Representative to join our dynamic team. As a Call Center Representative, you will serve as the first point of contact for our customers, addressing inquiries and providing exceptional service via phone, email, and chat. Your ability to communicate effectively and empathetically will play a crucial role in ensuring customer satisfaction and loyalty.

Responsibilities :

Handle inbound and outbound calls efficiently and professionally
Provide accurate information regarding products, services, and promotions
Resolve customer complaints and issues in a timely manner
Document customer interactions and maintain accurate records
Assist with order processing and track shipments as needed
Follow up with customers to ensure satisfaction after support interactions

Skills Required :

High school diploma or equivalent; additional education is a plus

Proven experience in a customer service role preferred

Excellent verbal and written communication skills

Strong problem-solving abilities and conflict resolution skills

Ability to work in a fast-paced environment while multitasking

Proficient in using computers and call center software

Benefits :

Competitive hourly wage ranging from $17 to $23.

Health, dental, and vision insurance.

Paid time off and holidays.

Opportunities for professional growth and advancement.

Supportive and collaborative work environment.

If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Call Center Representative !

Note On-campus work in San Antonio, TX

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Call Center Representative • San Antonio, TX, United States