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Senior Product Manager
Senior Product ManagerTaxAct • Worcester, MA, US
Senior Product Manager

Senior Product Manager

TaxAct • Worcester, MA, US
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Senior Product Manager Opportunity

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

Taxwell is transforming the way professional tax and accounting firms serve their clients. We build modern, scalable software for professionals and their clients, enabling better outcomes through intuitive experiences, speed of delivery, and seamless collaboration.

Serving over 70,000 professionals, Taxwell is poised for accelerated innovation. Backed by private equity and driven by a mission to simplify tax season at scale, we're looking for a Senior Product Manager to help shape the future of professional tax software.

We are seeking a Senior Product Manager to lead the strategy and execution of a core product in our professional suite. This is an opportunity to operate at the heart of product innovationwhere execution speed, data-informed decisions, and deep customer understanding converge. You will own the full product lifecycle, delivering high-impact, high-quality experiences for both preparers and the taxpayers they serve. You will partner with cross-functional teams to solve real-world problems for small businesses, accounting firms, and individual filers.

Key responsibilities include :

  • Define and drive a data-informed product strategy and roadmap aligned with business goals and customer value.
  • Translate complex workflows and compliance needs into intuitive, scalable product experiences.
  • Balance innovation and risk to ensure secure, high-quality delivery at speed.
  • Engage regularly with tax professionals and taxpayers to uncover needs, validate ideas, and drive iterative development.
  • Integrate customer insights and experimentation into prioritization and decision-making.
  • Partner with analytics to define KPIs, measure performance, and guide optimization.
  • Lead cross-functional alignment with engineering, design, marketing, support, and compliance.
  • Facilitate clear, fast-moving stakeholder communication to unblock teams and sustain momentum.
  • Promote a culture of ownership, accountability, and rapid learning across the product team.

Qualifications include :

  • 5+ years of experience in Product Management, ideally in SaaS, fintech, or professional services software.
  • Proven success delivering complex software experiences in fast-paced, iterative environments.
  • Demonstrated ability to manage full product lifecyclefrom discovery through deliverywith data as a guiding force.
  • Strong communication and collaboration skills across both technical and non-technical audiences.
  • Experience in customer research, journey mapping, and product instrumentation.
  • Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field preferred; equivalent practical experience in product management or related disciplines will also be considered. MBA is a plus.
  • Why join Taxwell?

  • Impact : Shape the tools that empower professionals and taxpayers alike.
  • Speed : Thrive in a high-growth environment that values fast learning and fast delivery.
  • Autonomy : Own meaningful product areas with support, not micromanagement.
  • Growth : Collaborate with a passionate team committed to innovation, excellence, and your development.
  • Flexibility : Work remotely while staying connected through a strong, mission-driven culture.
  • If you're a systems thinker with sharp product instincts, a delivery-first mindset, and a passion for solving real customer problems, we'd love to hear from you.

    At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

    If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team.

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    Senior Product Manager • Worcester, MA, US

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