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Business Analyst
Business AnalystVDart Inc • Carlsbad, California, USA
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Business Analyst

Business Analyst

VDart Inc • Carlsbad, California, USA
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  • serp_jobs.job_card.full_time
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Role : Business Analyst

Location : Carlsbad CA (Onsite)

Type : Contract

Project Overview

  • The UnifAId Data Platform Planning initiative focuses on transforming Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP MRP APS).
  • The project aims to deliver a unified data-driven ecosystem that enhances visibility decision-making and business efficiency.

Role Summary :

  • We are looking for an experienced Business Analyst with a solid background in Customer Experience (CX) and Service Domain processes.
  • The candidate will serve as a bridge between business and technical teams ensuring seamless integration between ERP systems and enterprise data platforms and enabling actionable insights through BI and analytics solutions.

    • Key Responsibilities :

  • Analyze and document business requirements across CX ERP MRP and APS systems.
  • Collaborate with stakeholders architects and data teams to define data flows KPIs and system integrations.
  • Develop and manage business requirement documents (BRD) functional requirement documents (FRD) and user stories.
  • Facilitate the integration of ERP data into enterprise platforms (Databricks AWS).
  • Use SQL and Power BI to validate data and build visualizations for business reporting.
  • Support Agile ceremonies prioritize backlogs and ensure delivery alignment with business goals.
  • Communicate technical details effectively to non-technical stakeholders.
  • Promote best practices in data quality governance and reporting consistency.

    • Required Skills & Experience

  • Overall Experience : 7 10 years in Business Analysis with 4 5 years of domain experience in Customer Experience (CX) and Service Management.
  • Proven experience with ERP systems (preferably MRP APS) and integration projects.
  • 4 5 years of hands-on experience with SQL and Business Intelligence tools (Power BI preferred).
  • Exposure to cloud data platforms such as Databricks and AWS.
  • Strong analytical problem-solving and communication skills.
  • Proven ability to work in Agile environments and influence cross-functional teams without direct authority.

    • Preferred Skills

  • Working knowledge of GitHub for version control and collaboration.
  • Understanding of data pipelines transformation workflows and visualization best practices.
  • Familiarity with modern data architectures and cloud-based analytics ecosystems.

    • Key Skills

    SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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