Technical PM
Lead experience would be nice
this role requires strong excel and data analytics experience
Project management experience
Technical deployment experience
Must be self starter no hand holding & assertive
Project Manager :
The Project Manager Restaurant Technology is responsible for managing deploying and supporting innovative technology solutions across restaurant operations for Burger King. This role focuses on project management vendor coordination and system implementations to drive operational efficiency and enhance guest experiences. The successful candidate will act as a key liaison between corporate teams vendors franchisees and field support staff ensuring seamless execution of technology initiatives and alignment with business goals.
The ideal candidate is detail-oriented collaborative and passionate about leveraging technology to drive innovation in the Quick Service Restaurant (QSR) industry.
Key Responsibilities :
Technology Deployment and Management :
- Oversee the planning execution and delivery of technology solutions including POS systems labor scheduling tools and back-of-house platforms.
- Manage technology deployments for new restaurant openings from vendor coordination to on-site implementation and go-live support.
- Maintain trackers for project progress and ensure timely communication with all stakeholders.
- Support the development and rollout of innovative solutions such as kiosks digital menu boards and order-ready boards.
Vendor and Franchisee Collaboration :
Build and maintain strong relationships with vendors franchisees and field support teams.Act as a liaison to coordinate franchisee technology needs including communication training and issue resolution.Manage vendor relationships to ensure timely and accurate equipment delivery and support.Innovation and Process Improvement :
Assist in the development of a technology innovation pipeline by evaluating new tools and enhancements to improve operational efficiency and customer experiences.Collaborate with cross-functional teams to design develop and pilot new solutions ensuring operational readiness.Manage an IT lab environment that mirrors restaurant operations for testing and prototyping.Data Analysis and Support :
Track and analyze support-related trends to identify and address common issues.Oversee the implementation of support processes for new hardware and software solutions.Leverage analytics to monitor project performance and ensure alignment with KPIs.Qualifications and Skills :
Education and Experience :
Bachelors degree in Business Technology Operations Management or a related field; or equivalent experience.5 years of experience in technology deployment or project management preferably in QSR retail or hospitality industries.Technical Skills :
Proficiency in project management tools such as Smartsheet Jira or Monday.Strong understanding of restaurant systems including POS platforms labor scheduling tools and back-of-house software.Working knowledge of current and emerging technologies in the QSR industry.Familiarity with troubleshooting hardware and software issues.Soft Skills :
Exceptional organizational and time management skills with the ability to handle multiple projects simultaneously.Strong written and verbal communication skills to interact effectively with cross-functional teams and franchisees.Detail-oriented and hands-on with a commitment to delivering results.Ability to thrive in a fast-paced dynamic environment with a solution-oriented mindset.Core Values :
At Restaurant Brands International we live by a set of core values that guide everything we do :
Dream Big : Life is too short for small dreams.Diversity : A wide range of voices and perspectives makes us stronger.Ownership : You value things more when you own them.Creative Innovation : Find ways to do things differently to make them better.Meritocracy : Your growth is based entirely on what you do and how you do it.Authenticity : Be a hardworking good person.Key Skills
B2C,ABAP,Fpga,Front Office,Body Care,Insurance Sales
Employment Type : Full Time
Experience : years
Vacancy : 1