Operations Manager 3 - 16521
Duration : 6+ Months
Location : Atlanta, GA
Schedule : Hybrid, M-F 8 : 30am - 5pm, Fridays remote – April 2026 Fully Onsite
NO C2C due to client restrictions
Top Skills :
- Ability to diligently track and coordinate completion of open tasks for Builder construction sites.
- Clear, crisp communication (written and verbal) to customers.
- Problem solving ability, ability to resolve issues without clear direction or clarity on next steps.
The operations manager will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analysis for improvement projects for builder operations.
Key Responsibilities :
Coordinate resolution of customer escalations.Coordinate day-to-day tasks and follow ups with customers.Communicate updates internally and to customers.Manage open items and drive cross-functional teams to issue resolution.Analyze opportunities for improvement in daily operations.Support other team needs as they arise.Background, Skills, and Education :
Bachelor's degree highly preferredYears of experience : 2+ yearsProven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.Must be flexible and adaptable to a fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.Works effectively with competing priorities.Strong Proficiency with Microsoft Office – Excel & PowerPoint.Strong interpersonal and communication skills (written and verbal) to coordinate and support transactions across multiple teams.Must have the ability to meet deadlines in a fast-paced and demanding environment.Strong attention to detailCan easily document a new process or problemCan collect and condense data into information that can be acted onExcels with computer software programs, i.e. Excel, PowerPoint, Word and new / emerging presentation programsBuilding internal cross-functional relationships and partnerships