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Restaurant Server PM - Restaurant

Restaurant Server PM - Restaurant

Restoration St Louis IncDavenport, IA, US
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Job Description

Job Description

Job Posting TitleRestaurant Server PM - Hotel Blackhawk Davenport Iowa

Job Description

EXCITING OPPORTUNITY IN DOWNTOWN DAVENPORT! HOTEL BLACKHAWK, A FULL SERVICE MARRIOTT AUTOGRAPH COLLECTION, LUXURY HOTEL, IS LOOKING FOR A DYNAMIC BIX BISTRO SERVER TO JOIN OUR TEAM!

ESSENTIAL DUTIES AND RESPONSIBILITIES : Part Time.

Guest Services : 90%

  • Greet guests in a timely, outgoing, and friendly manner
  • Take food and drink orders from restaurant customers
  • Accommodate special needs and requests from guests and staff members
  • Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
  • Receives proper payment from guests and ensures accuracy of guest check and method of payment in order to safeguard customer and company
  • Maintains a friendly, cheerful, and courteous demeanor at all times
  • Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information in order to provide quality customer service

Administrative Tasks : 10%

  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
  • Maintains cleanliness standards in the restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility
  • Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
  • Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, services, and facility
  • Presents a clean and professional appearance at all times
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    Restaurant Server • Davenport, IA, US